Terrible customer service! Website provided misinformation, receptionist was intentionally obtuse, and owner called me back to verbally harass me after I indicated I wasn't interested in their services. They offer bait-and-switch online deals that they refused the honor in person.
I was in need of 3 appliances: A dryer, first and foremost, a refrigerator, and an apartment sized gas range. I pass by this business often, and it looked attractive from outside. And was in need of financing. The owner, Moishe, was accommodating, and comfortable to be around. I felt as if I've always known him. He was quick to direct me to appliances to fit my needs, and offered a package deal, and assistance with financing. I also met his wife, also a very nice person, comfortable to talk to. Delivery, set-up, and old appliance removal were included in my deal. His techn ician , who I watched refurbishing appliances while I was in the store, seemed very skilled, and installed beautifully. Delivery assistant, however, was a bit unprofessional, including asking for a tip. The appliances run great thus far, and Moishe assured me that they would provide reasonable years of service. They were thoroughly cleaned and tested prior to delivery. Even follow up visit was provided to "tweak" installation of dryer, by his skilled technician. I would highly recommend this business to anyone I know who is in need of newer appliances, of all sorts, "on a budget".
A sad disappointment. We called regarding Appliance Repair because our older range was running a low temperature. We new it was likely a thermostat. AJ told us that parts were readily available and sent a serviceman. The serviceman was polite and courteous and confirmed it was the thermostat. The next day we were told that parts for this range have not been available since 2014! Rather than checking to see if parts were available first, before sending a serviceman and charging me close to $100, AJ didn't bother. (We did ask AJ if we located the thermostat, would they install it. AJ never bother responding. Although we are not 'experts' we were able to find and order the thermostat from a distributor in less than 10 minutes.) AJ was a waste of time and money. Very very poor service.
Great place sells all kinds of air conditioners in stock add the right size they need only ones in the city at the time when I needed it great price too gave me a 1200 275
my experience with MOISHE at Bustleton Avenue was a complete zero. Not only did the two men who worked in the shop not speak any English this morning - 7/25/16 - but they didn't know what to do with customers. Moishe missed at least 5 customers this morning including me!!! I took his card and tried to call him - I redialed 6x and no one answered-- Is this a legitimate business? The phone number on his business card doesn't answer at all. I was very interested in purchasing exactly what I saw on the peerless premier stove -and i even left a hand-written note to him on a pad with his handyman's pen - I left my phone number - and like I said, I called him 6 times!!! And not one answer and not an answering machine for me to leave a message. What is wrong with this store!!!!! eileen massi - firstname.lastname@example.org - i would like an explanation from moishe himself via my email. Eileen Massi i ccannot rate, he is a big zero!
They sold me a refrigerator that didn't work& wouldn't come fix it the same day & two days after I bought it..
they always have what I need 5 stars
Got a great deal and awesome warranty for my bosch dishwasher. Hoping to never have a problem with it but even if I do, Gerhard's covered me, thanks!
Beautiful showrooms at all locations and they have a true appreciate for their customers and are very reliable.
Not enough good things to say about this company. Family owned at its finest and it definitely shows because their sales people have a true appreciation for what they do as well. I was treated like part of the family from the moment i walked in and even after the sale was finalized.