Went to purchase a replacement windshield clip last week for a golf cart I purchased from them. Was told that I would have to purchase a new windshield since no replacement part was available. Left disappointed. Purchased two new carts from Graham the past 12 years and they performed all servicing. Went online and found part for $13.00.Will find a new dealer in the future for carts and cart parts. Sad!
Rented a cart from them while at Pirateland Campground. We had to leave a day early and returned cart early and lady across the counter with a smile stated, "We can't give you your money back, it's in the contract." No signs posted or sales rep from yesterday never mentioned it. Terrible customer service. Even worse, my son had forgotten his wallet from the day before and when we picked it up upon turning the cart in, $70 was gone. The same lady with no customer concern, said with disregard, "Oh, sorry." Thieves, price gougers and couldn't care less about customers. Never again! BEWARE!
If u are going to buy a used one beware. I did six months ago and what a sorry purchase I made. The things they did to this remake or whatever they call it is a joke and a scam. They do it to every used one and don't have the savvy to do it correctly. Don't believe this review, call Paul Hornik or come see me. 8109553285.
Extremely poor customer service from North Myrtle Beach store. Staff is totally confused and unaware how to treat customers. I will never use them for any services. If I could give them zero stars I would.
I went in to purchase a new windshield for my golf cart and after seeing all the nice carts they have I decided to trade mine in. They great me a great price on my trade in and a great deal on my new cart. My charger went bad on the new cart shortly after purchasing it so I went up there and they gladly replaced it with a new one with no questions asked. I have since had a stereo installed by them and they picked my cart up and delivered it back to my site and I couldn't believe how cheap the price was. Keep up the great customer service!