Publix Super Markets
12850 Biscayne Blvd, North Miami, FL 33181
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Third time in less than 2 months I go to the BREAD SHELVES and it is a NIGHTMARE!!: portions almost empty, Brands all mixed up, NO PRICING in most of the sections AND BREAD OUTDATED!!!
There is a lady name PAT who happens to be in charge of the department and I think she feels more like THE QUEEN OF THE LOAF!!!! two weeks ago I asked for the person responsable for such a mess and then she came over and told me the usual "DON'T WORRY I'LL TAKE CARE OF THIS"........REALLY???
Today I went back again and the situation was even worst! there were 2other upset customers already looking for prices then I called Mrs. PAT again and she came with the same excuse and the same ONE LINER: "I WILL TAKE CARE OF IT"and she even told me that THERE WAS NOTHING WRONG WITH THE PRICES!!!
I asked for the price of an especific brand and she told me not to be upset because the price was on the tag then she pulled one and when try to read the tag, THERE WAS NO PRICE ON IT!!! then she walked away for about 15 minutes and came back to tell me what the price was. THEN I READ IT AND I NOTICED THAT IT WAS AN OUTDATED BREAD!!! I then asked for the manager and and they sent this guy who insisted that THE PRICE WAS RIGHT but didn't realize that it was about ONE WEEK OUTDATED!!!. I don't beleave how such an important company as PUBLIX could keep employees like those ones and in charge of FOOD that we the customers buy and eat and also could get sick eating old food.
I told Mrs PAT that there were lots of people outhere looking for her position and she looked at me like if I was a bug ready to be squashed!!
And to top the unconfortable situation the mayority of the employees keep talking in Creole and it ads more fuel to the whole bad experience!
WHAT HAPPENED WITH "PUBLIX, WHERE CHOPPING IS A PLEASURE?????.
Greeting to all: On the other day i shopped in your store. And when it was time to check i over herad to cashier talking about how there manager.was Rude and didnt care how he talked or treated people. Let me add they were talking in french. I am white but do speak french, they went on to say if he would be nasty to them like he is others
they would surley have a lot to say. I realy dont recall word for word but it did get to my heart to no that people have to work under these conditions. In return i asked a question in french, and they was so surpised!!!! didnt no i understood. the question was is there a store manager these people could express there feeling to? and one of the young ladies said if we told a ms johnson or something like that she would just twist it around and say its us then look at you very stupid. I have only live for a couple of months now but i will never darken those doors again. Because i might be in trouble if i ever came across the bad managers. I am hoping someone hear my cry for these people. To work like this is unfair. I am glade i own my own co. I would never treat any one such.
I have only heard things about your company please dont let it b unture!!!