Driver #33 was rude, loud...complained on his cell phone to dispatch which caused him to go the complete wrong and long way to my destination-- just to up the fare....a $5 short ride quickly went to a $10 headache. Avoid at your cost.
I have been a tropical Customer for years I love the drivers they are all pretty cool and laid back there was this one lady/girl I don't remember her name but she had a sweet sexy voice that girl never made me wait more then 10mins for my cab she said 10 it was there in 6mins I don't know what the hell this girl Claudia does I call she puts me on hold I hang up call back puts me on hold again I have to wait 45mins for a cab and she tells me if i don't want to wait to call yellow or super yellow why would a company give their services to another company I don't know but I think this girl Claudia is mentally challenged she always gets my phone wrong and address I asked to speak to someone in management and she refused to give me anyone's name I use to love tropical but I don't use them anymore cause of Claudia I use yellow I don't understand how they run their company but seems to me like they don't care About their customers or customer service anymore
Bad service !! They never show up and the woman answering phone calls keep you on hold for 5 min at the Time with out answer back .