1500 Locust St, North Little Rock, AR 72114
Phone: (501) 690-2680
Specialties: Basements, Foundations, Buildings
Services: House Leveling, Slab & Wood Floors, Mud Jacking, Masonry Repairs. At the first sign of cracks call Foundation Pro. References on request.
It is getting hard to find honest, hardworking companies that meet all of our standards, but that is definitely what I found with Foundation Pro. They where on time, they always did what they said they would do, they took pride in there work, the price didn't change, the communication was great! I couldn't of asked for anything to have been any better. Thank you.
A-State Handymen, Inc
Thank you for the kind words!
I'm just going to detail my experience with this company. Called them Monday at 11AM. Was told appointment scheduler was in a meeting and would return my call as soon as they were available. Still hadn't received a call back at 3PM so I called again. It was like they'd never heard of me. I got "Debra" on the phone this time and explained that my wooden foundation had a couple of sills that needed replacing. An appointment was set up for 2 days later, Wednesday, for 8:30AM. I gave her my cell number and the number of my Mom, the homeowner. I told Debra that's because I work for a living, too, and that I might not be able to be there for the estimate.
Today is Wednesday. I wasn't able to be there so I called my brother who drove 20 miles out to our Mom's so he could tell me what the estimator said. Mom's 85 and doesn't relay technical info well. I was on a job this morning running a table saw and didn't hear my cell phone when it rang at 9AM, 30 minutes after he was supposed to be there. I don't have an answering machine on the number. That other number I gave them? They didn't bother to call it. So my Mom and brother sat there for an hour. When she finally called, the guy said he'd tried to call me (a half hour after he was supposed to be there). He said that they were probably not the company to do my repair and he gave her the name of a carpenter.
Tuesday would have been the appropriate time to decide that you didn't even want to come and look at the job. You had two numbers to reach me at.
We deeply regret the feelings and circumstances that led to the unsatisfactory feelings of this homeowner. In all fairness, the details listed in this review are not all completely accurate. Two calls were made to seperate numbers in advance to the appointment time. One of these calls was answered and I spent time on the phone providing suggestions of options to address their issues of rotten wood. We have built our reputation over the last 21 years by being dependable and reliable. We apologize for any misunderstandings that have occurred.
My parents had passed away. My brother, and I were getting their house ready to sell. The house was 45 years old and had some foundation issues. We called for estimates, and were really glad we went with Foundation Pro. Their work was really top notch, they repaired the cracked bricks, and mortor, they looked like new. A few weeks later we had to have them come out and adjust a couple spots. They came right on out, took a look and returned the next day to make the repair. Good folks..I hope I don't have anymore foundations to repair, but if I do, I'll call'm again.
Because of unstable, clay-based soil, our house (built on pier-and-beam) had settled. To install new windows, we knew we had to address a longstanding problem we'd sought to avoid. We were concerned over the expense and the efficacy of leveling systems. Foundation Pro addressed all our concerns--they (unlike several competitors) responded quickly to our inquiries. After explaining their process, they provided a very reasonable estimate. They arrived when scheduled, worked in oppressive heat, and within days had completed the task. The repairs they made of cracks and broken brick are minor works of art. The crews were polite, professional, engaging and diligent. They delivered on-time and on-budget. I recommend them without reservation. Our neighbors, after investigating the work Foundation Pro did for us, selected them to level their home. The repairs are intact nearly a year and a half later.
Our 19 year old house began developing cracks and notable droops in the brick a few years ago. Being afraid of what we would find, we put off having it looked at until we just couldn’t ignore it anymore. We contacted Foundation Pro, and after inspecting our damage, they gave us a very reasonable estimate. After checking around, we simply couldn’t beat their bid or their warranty. The work took only a few days, and I can’t say enough about the crew that worked on our home. They were very personable and professional. Every question we had was answered right away, and they kept us informed every step of the way. When they finished, not only could you not tell that we had holes drilled around our house, but you couldn’t tell that there had been any repairs to the brick. The repairs were perfect. Even knowing where the cracks in the bricks had been, I had to look hard to find where they had replaced the mortar. I am so thrilled that we called Foundation Pro! I feel like our house has a new lease on life!
When I bought my house, the inspector recommended having the wooden shims on the piers replaced. I contacted Foundation Pro and was able to quickly schedule an inspection and receive a quote to have the piers repaired with metal shims. Once I was able to schedule the work, they came on time and finished in a timely manner. The crew was professional and even took their shoes off when they came inside to keep the floors clean. I would not hesitate to call them again with any future foundation issues I may have.
My realtor referred me to Foundation Pro for a leaning pier and potential settling issues. The team was professional and responsive and confirmed there were no settling issues, so I felt like I could trust that they weren't just trying to make a buck off me. They did fix the leaning pier in a prompt and good quality way. We also got a warranty on the work, so I feel completely comfortable that they will stand behind the work they did for us. Overall, a positive experience. I would recommend Foundation Pro to others.
Foundation Pro approached me a number of years ago wanting to put a bid on a settling issue of a home owner here. I presented their name to the homeowner and they readily accepted the job from Foundation Pro. Everytime I call they are quick to respond with a visit, explanation, and estimate to make necessary repairs. Thus far I have recommended them numerous times with extremely positive results. After the initial meeting of which everything is explained to the smallest detail, the work is actually done on time, and a followup explanation is made. The home owners have all been extremely pleased with work done and professionalism of ALL the employees and the guarantees of the job they did. A great company with high beliefs and very professional.
I have been calling several places wanting someone to come out and give me an estimate on foundation issues at my house, and they were the very first to actually call me back and set up a time for them to come out. The guy was very informative, and very professional. I am still waiting on several other companies to call back before deciding which company to go with, but Foundation Pro has my vote at this time, and will probably end up getting my business!