Did not have a pleasant experience. Was told 3-4 weeks for the job. After 6 weeks tried to call but could not talk to anyone. After 8 weeks they said they were looking into it and at 10 weeks we were told we had fallen through the cracks, after we called them because they do not communicate very well with you. Another 2 weeks later I finally call but they are not good with communication so I had to go up to the store just to talk to anyone. After 12 weeks the job was done but took a week to get someone to come and totally finish the job. I must say when it comes time for you to pay they will call you and many times to get the money. The owner seems like a nice man and was trying to make it right but no discount or anything for the trouble we were caused. I would hope we were the only ones but owner admitted himself we were not the only ones and based on reviews that is true. I am not saying don't use them because the job when finished was done right but the frustration can be tough to deal with and they do not do anything to make amends for that frustration.
Serving the North Little Rock Area
From Business: Sears Home Improvements is your trusted, long term partner. We’ve been helping customers improve their homes for over 125 years and we back our work with strong w…