So my company has been using this car wash for sometime, and we have always felt a little iffy because they see us always bring Mercedes and yet always charges us a different price, we've just accepted it being they are the closes and more convenient since we need to wash everyday. So yesterday we bring a car as we normally do, drop it off then wait for his call. The owner decides to call late and lie by telling me they close at 5 when they close at 6pm. Which we were out far and wouldn't have made it so he tells us he will lock it up there, but we just wanted the car. He tells us that's the only option. When we got in the next day, we pay the bill, I check the car because I know how many miles are on it before we left it and noticed he put 30 miles on the vehicle but not only that uses up the gas and not fill it back up. As I kept trying to talk to him about it he kept tapping my shoulder and walking away because there were other customers present. I want to just say to the owner "Goodbye to a lot of business" my advice to everyone else watch out
Hakop is the best Boss. Very nice people very good service ������������ Christina she's good cashier people are very nice very friendly
DO NOT GO HERE AT ALL!!! The machine scratched my vehicle terribly and they would do NOTHING about it. They have a disclaimer sign that the man kept pointing at and said I can write a letter to the owner Eric, however there is nothing on the sign about scratches just broken antennas, glass etc. I went there with no attitude but left furious because he demanded I "leave the property" because I was "being a nuesence". Then he had the nerve to try and write down my licence plate number when I left! It's shady people like this that KNOWINGLY take advantage of customers that deserve to be shut down for fraudulently offering a valuable service when there machine is not up to par. If I could give zero stars I certainly would.
Great car wash when your in Toluca Lake. Love the old style feel of this place. The service is good and the quality is good. I recommend
The WORST!!!! 3 Times I tried getting my seats cleaned and they failed. 1st time, i left for 2 hours and came back & they washed everything but the seats. 2nd time, I left AGAIN for 2 hours and the shampoo machine was broken so they gave me a voucher. My schedule is insane and i dont have time for runarounds. Needless to say my voucher got misplaced as I was unable to return for another 2 weeks. I came back a 3rd time and REGARDLESS of them acknowledging I paid for the seats being cleaned and did not recieve the service, they said they could not honor it without the voucher. I WILL NEVER GO BACK AND DISCOURAGE ANYONE FROM GOING THERE.
Went here for the first time and I'll never come back. I got this Steve Mcqueen the guy said that it was their best one and I also got the head light restored. When I got my car it was not 100% clean outside and inside. I had to clean the spots and I had to have the guy cleaned the bottom part of my truck because there were still dirt undernet. Inside the truck there was dirt where it was not there before. They didn't even spray any air freshener inside.
I've been coming here for along time I've seen at least three different owners as I've seen quality decline, today I had them wash my truck twice they washed it the first time and left it on the sun for almost 20 minutes full of water marks. Two weeks ago I brought a car for detailing after paying 160 dollars all I got was armor all over the tires and interior but everything else was the same. No more coming here for me I've had enough.l
They are O.K. The outside is always washed nicely but the inside can vary... The staff is random, sometimes they do a really good job on the inside and sometimes it looks like nothing was done.It's just not consistent enough for me.