More Info

General Info
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in North Hollywood. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Services/Products
Airport Pick Up Auto Rental Car Rental Luxury Car Rental Rent a Car Rental Cars Van Rental
Brands
Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
Payment method
cash, check, amex, discover, master card, visa
Neighborhoods
North Valley, North Hollywood West
Categories
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Reviews

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NAM25

04/17/2011

Provided by Citysearch
Overall
Worst customer service!!!

I received an empty tank of gas on 2 occasions and they made me wait 15 minutes to get me in a car that was on it's way back by one of their driver, while they had more than enough cars available. Then they gave me the car without cleaning it. I had to ask them to clean it and wait an additional 10 minutes. Also, read everything on the contract. Apparently they charge you a $15 administrative fee if you receive a parking citation even if you take care of it and pay it on time. I rather walk than get a car from here again!!!

bodilypayne

10/15/2010

Overall
Best Customer Service Ever!!!

Everytime I come in the people are so friendly and willing to help me with my needs. I had a last minute family trip and they really went out of their way to help me find the van I needed. Thank You!

Details

Phone: (818) 503-0878

Address: 12959 Sherman Way, North Hollywood, CA 91605

Website: https://www.enterprise.com/en/car-rental/locations/us/ca/north-hollywood-sherman-way-32k4.html

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