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Enterprise Rent-A-Car

(3 Reviews)

6343 Vineland Ave, North Hollywood, CA 91606

(818) 506-5550

CLOSED NOW
Today: 8:00 am - 6:00 pm
Tomorrow: 8:00 am - 6:00 pm
60
YEARS
IN BUSINESS
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General Info
Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in North Hollywood, CA. Just one of the 7,200 branches in over 30 countries helping with your car rental needs. Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs - and local car rental customers are picked up at no extra cost. We are committed to doing things the right way: taking care of our customers, our employees and the communities we serve. It's what we call "The Enterprise Way," and it has been the foundation for our growth and success for more than five decades.
Hours

Regular Hours

Services/Products
  • Airport Pick Up
  • Auto Rental
  • Car Rental
  • Luxury Car Rental
  • Rent a Car
  • Rental Cars
  • Van Rental
Brands
Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
Payment method
amex, discover, master card, visa, cash, check
Neighborhoods
South Valley, Mid-Town North Hollywood
Categories
Van Rental & Leasing, Truck Rental, Car Rental, Automobile Leasing
Other Information

Price Range : Average

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Reviews

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C C.

11/23/2016

Overall
Selection
Service

Felt like being taking care of like "I matter". The staff is always the BEST. Being at Enterprise is like rent-a-family that's loving and caring. The young lady that left the Vineland location in Burbank, CA and moved back to Chicago, never loose her, she is the BEST. Thank you, I will miss you
.

Gloria B.

11/09/2016

Overall
Selection
Service

On 10/28/16 I rented online an economy car for $35.01, it was a great price. Rashaunah Williams was the agent assisted with the rental and then she asked another agent Ronnie to show me the car. No thank you, she wanted to get back to conversing with the staff. Ronnie took me out to the car, just had me initial certain areas, didn't ask me if I had any questions. I was suppose to go out of town, early 7:00 a.m., on 10/29/16. I had to wait until 8:00 a.m. when the store opened. I got there about 7:55 a.m., Rashaunah Williams was at the front desk, eating a pastry, totally ignoring me. Finally, another agent, Jason opened the door and I was frustrated because no one showed me how to operate opening the back storage door nor how to operate the windshield wipers. I checked the manual, no help and I had a male at the bank try to help me, he couldn't get it. When I mentioned to Jason that Ronnie should have asked if I had any questions, Jason's reply was, maybe Ronnie thought I knew because it was a simple procedure. Customer service very poor by Rashaunah Williams, the worst, next to worst is Ronnie and then the condescending attitude by Jason was the icing on the cake. When I returned the car on Monday, 10/31/16, noon, Marci was the best representative Enterprise has. Previously, a manager by the name of Ricardo would help me, walk me around the vehicle, showing me different things and most of all, asked me if I had any questions. I love Enterprise and will continue to use them in my need of vehicle rentals and recommend them to others.

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