I am 110% satisfied with the level of service that Novel Motors provided me. Novel Motors is amazing! The facility was clean and the staff was professional and courteous. Abraham assisted me in the purchase of my car. Abraham was friendly, knowledgeable and he took the time to listen to what I wanted prior to actually going to the Novel Motors. I explained to Abraham that I had an extremely busy schedule and did not want to waste time if Novel Motors did not have what I wanted. He made my life easier by communicating with me via email and phone prior to me visiting the dealership. Abraham was able to help me purchase the car I wanted at a great price. I really loved the fact that the transaction was completed in a time efficient manner. Thanks Abraham and Novel Motors!! I even received a thank you call from Abraham the following day after my purchase (How often does that happen!?). I feel like he and Novel Motors truly cared about my happiness! I can honestly say I enjoyed my purchase experience with Novel Motors and I will return here again for my next car.If you are in the market for a new or pre-owned car, I highly recommend Novel Motors.
After calling around for a specific color Odyssey which no one had Alen at Robertson Honda told me that they have one on the way to dealership, it should be arriving in 2-3 days. I reluctantly gave him my phone number to call me when van arrived. (i went through a bad experience with another dealer promising the same thing and they couldn't get it. Yet the salesman kept on calling me almost everyday, it was one lie after another. I don't understand if they don't have the car why do they stay they always have it available.) At first i felt the same about Alen. He called us the 3rd day that the vehicle is here. I went in with my husband and to our astonishment within 1 hour we took our new 2011 Honda Odyssey home exactly the way we wanted it. We had an excellent experience and would recommend Alen Bagdasaryan (BTW he is a big teddy bear) and Robertson Honda to everyone.
This dealership is great and is the best Honda dealership that you can go to within Southern California. I was recently in the market for a new Accord and had been shopping for several weeks in nearly every Honda dealer within a 100 mile radius of where I lived. Now I went into Robertson Honda at first to check out their price and most definitely how they would treat me. I had my eye on a specific model/color and the salesman gave me lots of information and more importantly, gave me space (unlike many other dealerships). In a week, I came in and bought the car for a price that was unmatched. I mean not only did the salesman give me a great service but so did the manager and all the people there.
I would strongly recommend doing business with Robertson Honda. I purchased my last three cars from this dealership and dealt with the same people over the years. It's nice to know responsible and honest people in the car industry like the managers and sales representatives at Robertson Honda. That is the main reason why I choose to go there time and time again. My whole family purchased their vehicles from Robertson Honda as well. I will never entrust my car buying needs to another as this dealership has proven to me that customer service does not end when you drive the car off the dealership. It goes on even after the purchase. If you want to buy a Honda, go to Robertson Honda
I just recently moved out here and needed a car. I chose Honda because of their dependability. The closest Honda dealer to me is Robertson Honda. I walked in here expecting the usual salesman attitude of taking advantage of a girl and that they all lie. It was not the case here. I met Mario, he was the salesman that took care of me. He is friendly and nice. He really listened to what I was saying and he was not pushy. We went at my pace and I know that I must have asked him a million times to repeat things to me and not once did he seem that he was annoyed. Mario explained everything to me in detail. All I can say is that the staff at Robertson Honda is top notch!
I wanted to comment about the service we received at Robertson Honda. We have an 08 Accord and are new in town from Portland. I've seen this dealership on my way to work so I decided to give it a try. I came in because it's been running pretty rough and thought I needed a tune. The service manager, was really great. He spent time with us and explained all the things that the car needed to stay safe but didn't try to sell me a ton of things I didn't need. He even took the time to play with my kids while we waited ... that NEVER happens. I will recommend Robertson Honda to anyone who needs work done on their car!
I just want to share the experience I had when I went to Robertson Honda, where I ended up buying my brand new Civic. I love these guys! My buying process was not a quick one and entailed a lot of time, thinking and research. It took me about 6 months to buy my car and boy am I happy I didn't rush. The sales staff of Robertson Honda were so helpful in my buying experience from day 1. Robertson Honda was my first dealership to visit when I decided I wanted a Civic. My salesman Joey showed me a couple of Civics and was very professional and knowledgeable. First impressions last and he surely impressed me.
Used Car Dealership of the CENTURY! Beautiful inventory, these guys are amazing. That's why they're in business. They will make everything happen for you, I bought my car from them, I was coming from San Diego, and they picked me up from my friend's house and took me there, I test drive the car and made my purchase. These guys ROCK! They sell one of a kind cars, I work with cars, and I can see the quality in the cars they have, the used cars that they carry are something else. The attention to detail shows you these guys are prime time! Buy your car from there when you're ready, I know I sure will.
Woow! I cannot believe such great friendly and nice salesmen at Robertson Honda. They are terrific! This is the so far the 9th Honda my family has bought from Robertson over the past 11 years and we are yet completely satisfied with all the workers and service and cars provided by Robertson! In particular Paul! Just such a great friendly and helpful guy that is their to satisfy me and my family 24/7! I would like to thank Paul and the rest of Robertson for everything! People, I highly urge and recommend if you are looking for great service and cars, to go to Robertson Honda, N.Hollywood!
I was a frustrated car shopper before my experience at Robertson Honda.. My salesman Steve (short and witty little dude), introduced me to the Honda Accord. He went in more detail than any other Honda dealer about the specs and advantages/disadvantages. I liked the fact that he was letting me ask a lot of questions with excellent listening skills. I felt important. I usually get cut off and get the impression that I'm not being viewed as a serious buyer. Bur Steve had the patience. The environment is great at Robertson. They had a nice selection of cars and trucks .