DON T TAKE YOUR DOG TO HAPPY PETS!!Just had a very bad experience at Happy Pets. I had a 10AM appointment to get my dog washed and groomed. Come 1PM... no word from them on the progress... So I called. They assured me that they would finish him soon. Finally they called me at 445PM and asked me to pick the dog up and return him in the morning so they could finish then. When I arrived to pick my dog up, they said they had an illness in the family that they found out about at 330PM.When I asked them why the dog wasn t done before 330PM they started yelling at me and told me not to come back in the morning... They didn t need my business. They were VERY RUDE. Judging by their behavior, I m not sure if I believe their excuse. The times didn t work.I should have had my dog back by noon. I got him back at 5PM seven hours after I dropped him off. They did nothing and were rude besides. I also suspect they did not treat my dog well during the day. When I got him home, he drank like never before... Likely, he did not get any water during the day.Bottom line... Poor Service... Did not deliver the services as promiosed, and they were rude.Do yourself a favor... Don t subject yourself to that. My rating... ZERO stars
Didn't find what you were looking for?
Please help others by helping us do better.
Wonderful. We live in Ocala, FL and was going to visit the Fort Myers area. We left our dog with Brower for a week. In the past when we have left her at a kennel she is very upset when we pick her up. This time she was happy. They said she had a good time playing there and it appears she did. They seem to know a lot about dogs and seem to really care about them. I wish this kennel was in Ocala. If you want a place where you know your dog will have a good time and be well cared for this is the place.
I have taken my bird to Happy Pets for boarding several times during the past three years and have been very pleased with the care of my pet. The staff always remembers me and my bird. Most pets remember when they have had a bad experience at a certain place. My bird is relaxed and seems to feel at home whenever I take him there.
This owner is L-A-Z-Y and is what is wrong with our economy today. The place is dirty and most of the people are rude. I've tried to like this place. I really have. They are only 1 mile from my house and super convenient but they never want to work. I've taken my dogs in to get their toe-nails cut on 2 different occassions. Both times there were 0 customers in the shop. upon walking into the shop with my dogs the lady (i assume shes the owner) says - cant cut toenails 'cuz the groomers not here --- this is smack in the middle of the day! Not to mention they charge $9.00 to cut 1 dogs toenails.......You mean to tell me that the owner of the shop can't accomodate a client because she apparently can't take 5 minutes out her busy day to make $20? I would think that with as bad of an economy as we have that a person with no clients and nothing to do could take 5 minutes out of their day to cut two dogs toenails and make $20.....I mean come on.....I'm not even going to bother trying again...I found a place that's 8 miles further out of my way and I would much rather take the extra time than deal with her again.....Not worth it!