Our pediatrician is very knowledgable, however, their office policies are lacking severely. My son's insurance company had a glitch in their computer system. When it resolved, the reinstated his insurance, only to find out that CDTC was not accepting 'new clients' with that insurance, only keeping existing clients. He is autistic and has been a patient of theirs for YEARS but they said that because his insurance lapsed (to no fault of our own) that he missed the cut off date by one month to stay a patient (I guess they enter them as "new patients" when their insurance lapses and starts up again). Needless to say, I find this process a little odd and would go as far as to say it's a bit negligent toward my autistic child and his needs. The office tells me there is nothing that can be done. We have to find a new pediatrician now. Trust me, I am equally as disappointed with insurance company themselves. The lapse in his coverage was their fault, not the pediatrician's, but the pediatrician, being aware of this, put "process before patient". I can understand they are unable to accept new patients, but he has been going there of over five years and a lapse in his insurance should not make him considered a new patient. The office explained to me it's not just him; ALL their SPECIAL NEEDS patients are being kicked to the curb if they have had a lapse in insurance with this particular insurance company because they are processing them as new patients if they had). For those whose insurance hasn't lapsed, they can only hope that it doesn't moving forward, or they will be dropped, too. I really do not agree with their process of considering existing patients new patients due to a temporary lapse in insurance, especially when they know full-well this was a glitch with the insurance company. If you are looking for a pediatrician who genuinely cares about the well being of children, this unfortunately is not it. There were a lot of pitfalls we put up with from this place, perhaps for too long. For example often waiting HOURS in the waiting room before even being triaged to be seen. There were times we had to leave without being seen because otherwise we would have missed other appointments. They would tell us not to schedule appointments for the same day, but our appointments were emailed to us without checking out availability first, and they had on record (through their medical home program) what days and times our other appointments were for our kids. Again, would give the pediatrician herself and her knowledge 5 stars, but the office and their practices and their lack of caring for a patient's well being, that I would give 0 stars if I could.
1 NE 23rd Ave Ste 2Pompano Beach, FL 33062
11866 Wiles RdCoral Springs, FL 33076
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First let me say I have no affiliation to Bella family dental like Mr. Ruben delgado here, he's the owner or president. I am an actual client. Saturday I get my first root canal so we'll see how that goes, and I will definitely review on that. I had a cleaning done by Dr. Yarimar Ruiz and she was patient with me because I had a lot of questions and she educated me thoroughly on what needed to be done. She sat me in her office and showed me on the computer what was wrong and explained in detail the procedure that she will perform. I didn't feel like she wanted to do a crazy procedure just to get more money. It is true what Mr. Delgado said about the front desk staff, they took the time to explain to me the type of insurance that I have and what would and wouldn't cover. They really do work with you. It is also true about the entertainment room for the children. All in all its been great so far. I will keep you posted on how it goes for my root canal.
I love Dr. Benda. She has such a warm manner and I really feel like she cares about me as a patient. I came in with an infected tooth and she advised me to try antibiotics first before going down a more invasive path. I really respect that she isn't trying to just sell more dental services, but do the right thing for my tooth. The practice is dependable, well organized, and clean. She was super thorough, knowledgeable, and even conducted her own cleaning. She explained the procedure, put you at ease and had an excellent way of engaging you and making you feel like an old friend.
Wonderful environment, very relax and don't feel any rush like other offices. They really work it out with insurances and have many real financial options. I was told by another doctor that one of my molar had to be extracted and Dr. Ruiz work it out for my own benefit and saved it. My kids are also a little hyper and never let me go to my appnmts because they get bored, but they have a room for them with video games, movies and wi-fi and they stayed entertained while I was getting treated....Thanks to all staff! Att Becky!
Dr. Benda and her staff are very competent and super friendly! I'm terrified of dentists and Dr. Benda was very comforting and patient with me. Her office is very clean and her staff is great! There was no wait. In addition, I had to take my 2 month old baby with me and the staff was very helpful with watching him while I was being treated. It was a great experience and I will definitely return for my next check up!
Dr. Benda and her staff are excellent! I feel very comfortable and safe there. The office is clean, the staff is welcoming and Dr. Benda is very patient, friendly, knowledgeable and clear. My whole family has been going to this dentist for years and we are very satisfied!
I cracked my tooth and got an appointment right away. Dr Benda is very gentle and attentive. She explained me exactly what was going in details and took care of my tooth. Will definitely be going back for my cleanings and any other dental services needed.
It was such a relief to find a great dental office in Ft Lauderdale. When an old crown fell off, they were able to get me in quickly to fix it. Staff is very friendly, appointments are timely, and Dr. Benda did a great job explaining the procedure.
Dr. Benda and her staff are super friendly and extremely competent! She cares for her patients and always takes the time to explain what she is doing and why she is doing it. I wouldn't go any other place and I highly recommend this office.
Amazing Dentist and Staff!! Dr. Benda and her staff are always so friendly, knowlegable, and professiona. They are all so easy to work with and really care about their patients; I could not be happier, and my teeth look and feel GREAT!