Shawn Collins, our agent has been great and very responsive !
Timely responses on questions and assistance. Rent check deposit was never delayed. Timely manner in getting house listed and found tenants. Good company to help manage your home and find the right tenants. Thank you Michelle!
Overall great experience renting through home pointe .
Very good experience with the maintenance management work. Quick responses to issues is the main strength. Overall very happy to work with the crew, specially Alex excellent supervision. Thanks
I've just finished reading all the reviews about HomePointe Property Management. Of course, I was disappointed to read the bad reviews but was very pleased to see that the owner thoughtfully answered many reviews, both good and bad. His answers were direct and seemed fair to me. HomePointe and Shawn Collins rescued me and my property from management nightmares. Shawn is an excellent manager and I am most grateful to her. She is direct, clear and has a great sense of humor. My buildings are in much better shape now and I am very confident that they are in the best hands with Shawn and HomePointe. My tenants are also much happier. Shawn is the kind of property manager who respects both the tenants and the landlord. That is a win/win situation. I consider myself extremely lucky to have found Shawn and HomePointe
I wrote a review for Katy Drack before. Now, Katy left and I work with Eileen Stearman. She is the best so far. She helped me follow up with tenants for late payments and HOA for repairs.From 11/8/16 to today, I had total 48 email threads with Eileen for tenants' issue. She always replies me in minutes and works with tenants right away. I'm so blessed to have her as my PM.
I would recommend for effective communication and providing me with a level of comfort to trust them to take care of managing my house in the Sacramento area.
I've worked with a number of rental agencies over the years, most not a great experience.Then I met Eileen at HomePointe.It's been nothing but a wonderful transition.She's not only a nice person, she's also very professional and thorough.Love these guys!!
I had an inquiry about Pest Control service. Katina Galvan responded quickly, addressing my inquiry with a warm response, I'm impressed.
I was happy about being able to submit information online. It saved travel time .