Established in 1971, Mapcom Systems is a software development and services company known for its development of M4 software solutions. Based in Richmond, Va., the firm caters to businesses across North America and the Caribbean. The company offers a range of M4 software products, which includes M4 foundation, M4 services manager and M4 integration engine. Apart from software, the company also provides services, such as database administration, training, consulting and record conversion and maintenance. The company is affiliated with National Telecommunications Cooperative Association and United States Telecom Association.