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Hours
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Extra Phones

Phone: (804) 598-1809

Payment method
all major credit cards
Categories
Propane & Natural Gas, Barbecue Grills & Supplies, Gas Companies, Gas-Liquefied Petroleum-Bottled & Bulk

Reviews

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Carol S.

01/16/2015

Overall

I moved to the Richmond area in 2009. After replacing the gas logs, I signed on with the previous company and was very frustrated with their service. I switched to Dixie Gas (the company my chimney guy recommended) and have been very pleased with their service and support.

2bawiseconsumer

03/16/2014

Overall
You ain't a whistling Dixie...

I work for a Fortune 500 company and have high expectations when it comes to customer service. My partner and I moved to a home that uses propane as it's central heat source. This company was who the previous homeowner used. From the get go every single interaction with this company has been a can't do attitude. With the exception of one of their supervisors, Bill, I have been shown below par when it comes to communication, follow up, and common respect and understanding. When we cancelled I was given attitude again with an actual statement from one of their agents. I stated that we've cancelled our account with them and the agent's response was "it's a good thing". I agree a very good thing as we have chosen another company that has a can do attitude.