Purchased a Rear Drive Shaft for a Tacoma recently and was sold a half useable part (a spider bearing damaged on one side) for $350. I attempted to negotiate an reasonable refund (half the price) in writing via email as per the companies warranty instruction only after 2 days of purchase. The customer service rep, Eddie, acknowledged the part was defective but refused to refund half the money spent on the part and said they could do $20. My family and I have used Livingstons many times in the past but I will not use them in the future and suggest you be careful dealing with this salvage yard for your needs. Don't leave until you throughly inspect anything from this shady business.Just to add, another customer service rep was bragging openly to me about how much more profit they could make by cleaning up a part or wishing they had more drive shafts to sell based on the price they sold it to me.
4391 Dorchester Rd Ste 1North Charleston, SC 29405
From Business: Advance Auto Parts at 4391 Dorchester Road in North Charleston is one of the nation’s leading auto parts retailers stocking new and remanufactured automotive part…
EXTREMELY RACIST establishment! The owner was yelling racial slurs at customers. Screaming the "N" word and shouting white power. It was downright disgusting. I will NEVER patronize this business and no sane white person should either. If you are African American DO NOT spend your money here. All this hate from the owner at a time when Charleston has experienced one of the most HATEFUL crime of KILLING 9 Black people in the house of GOD. This man and his employees should all be ASHAMED of themselves. I will also notify the BBB and other existing and potential customers of the owner's despicable behavior. I hope he never makes another penny in Charleston.
I called about a tire. They said they had one. I got there, the tire is almost new, newer than any other tire on my truck. I was in and out in about 15 minutes. The price was right, the service was excellent and when I left, I had a smile on my face. I'm still smiling. I'll be back.
This place was awesome. Guy totally saved us, and on a Sunday of all days, when most other places were closed. He could have taken advantage of the fact that we needed our tires replaced and overcharged us like crazy, but he was incredibly fair and friendly. Super affordable, very nice and fast! Definitely recommend this place!
Fast Service and Awesome Customer Service. Counter Guy was pretty awesome too.
It was so hard to fined the part i need but they had it