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I wish there was a zero star option. My husband and I ordered our living room and bedroom suite in January even though we didn't need furniture til March 10 our move in date to an apartment we rented while having our house renovated. When furniture was delivered I told the delivery guys then coffee table and sofa was incorrect. He told me he had to leave it but would let the store know and they would call us. Well weeks went by so I called. Was told they would have the manager call me back. That didn't happen. I called again and again the manager was alwaya with a customer, would have him call me back. Well now 7 months went by, me being busy with renovations and we decided to stop by the store. Spoke with Wayne and he basically called me a lier stating the only complaint put in system was about the table. And he would have been the person I would have talked to. He promised to talk to his regional managers and call me back. Said my business was not worth him losing his job! Yes his words. That was 3 weeks ago! I called today and he said they would not honor it bc it has been 7 months. They wouldn't even change the table that was on their complaint list bc it's been 7 months. I told him it wasn't my job to baby sit them. And he personally promised to call me back. All he had to say was he apologized for not calling me back. Bottom line I told him I was going to file a complaint with better business and we are almost ready to order house full of new furniture and he was not getting anymore of our business. He said Ok! Worse experience I've ever had buying furniture. I got better service years ago with Aarons rentals. Our payments are always two days early and this is the service we get! Well no more. Think twice before buying from them. They are liers and don't care about customers after we sign the contracts!
Love shopping here, it's very inviting and you don't have to worry about pushy sales people as they actually let you shop instead of bothering you every 5 minutes. They had a great deal on the whole bedroom set with a mattress too and made it easy all in one delivery.
I'm spreading the word--Just got back from purchasing new kitchen appliances and I was impressed. I was concerned because it was Sears Outlet but quickly after talking with the sales person Stu I was at easy. He was very knowledgeable and did not try to sell me more than what I needed. Did not have a chance to check out all the other deals in the store but I will be going back. It is not just the best kept secret in North Charleston but all of Charleston. Highly recommend you check it out and talk to Stu. He seems to know his appliances as well as everything else in the store.
In general i love Sams but i have to say this location is enough to make me cancel my membership. There is never more than a few registers open with a horrendous line at each. Never anyone at the self service registers so they are constantly stuck. If you need anything at customer service you'll be waiting for a long time. None of this is for lack of employees; there is no shortage milling around. Unfortunate
Fantastic! There's a huge selection of mattresses to fit all needs as well as large viraity of furniture! There is more afforfable options as well as higher end solid wood , top grain leather , & the newest in mattress technologies
Bought a 60 inch Samsung TV from here and it is absolutely amazing lol. Only issue was it took a little while to get help because they were so busy. Good experience all around.
I went here because I didn't have a lot of money but needed new living room furniture. I couldn't believe how nice the couches were that they had and very affordable. Gonna get my bedroom set from here next month!
I have not tried the auto section. Vision is definitely lower price for contacts. Over all, I love it. Just wish they were a little closers than 20 minutes away. ����
Tonight we wanted to order some food from the deli but when we tried the person behind the counter decided that the black person behind us should order first. No big deal as we got Subway instead. Just annoying that white people are no longer welcome at Publix, we'll shop Harris Teeter instead.
I went to this furniture store and was quoted a price of $2600 that included taxes, warranty, and delivery. I then called another Mt. Pleasant furniture store called My Rooms Furniture Gallery to comparison shop. They quoted me a price of $2100 that included taxes and delivery. I was surprised in the price difference because I expected a Mt. Pleasant furniture store to be more expensive than a “Wholesale” furniture store. I called this store back and the salesman spoke with management and they agreed to match the price. When I told them that I wanted to use a credit of $2000 from a furniture warranty that they had sold me, then I was told that they would not honor the price of $2100 but the price would be $3100. I was shocked because this was an increase of $1000 in price! Needless to say, I was very disappointed that they would not honor the price that management had approved. I tried speaking with both the owner and manager and neither one would honor the price. They blamed me for not telling them about the store credit I had. As a customer, I mistakenly assumed that a credit would not change the price that I had been quoted. I had never been to a furniture store when management approved one price and then would not honor it. The entire experience was very frustrating and time consuming. I would advise understanding how the furniture warranties before purchasing at this store. I plan to use other furniture stores in the future that honor prices that they have quoted.