All ok, except I paid for a full tank of gas up front and did not realize it was less than 2/3 until I was out of the lot. I am a frequent user of Enterprise. The Charleston airport location was the first time the company cheated on the gas. Check your gas gauge. There must be an incentive for salespeople to cheat on gas.
My e-receipt was not for the vehicle that I actually rented. A policeman stopped me for speeding, and I had no evidence of permission to have the vehicle. Hours later - I was allowed to continue my journey. When I returned the vehicle, all I got was "sorry". Also, the total charge on the rental agreement that was given to me was $100 less than what I was charged when I returned the vehicle. My e-receipt was $169, but I was charged $263 when the vehicle was returned. So NOT cool. Feels just like the old "Bait and Switch"...
I've been using Enterprise for years, and they never disappoint. This time was no exception--quick, friendly service, pristine cars, and just a great experience over all.
Very efficient process from pick up to drop off. Very friendly staff, plus a double upgrade. Definitely would recommend using Enterprise, not only at this location, but for all rental car needs.
I have rented from Enterprise several times and will continue to utilize them in the future. Always a positive and professional experience.
Excellent service! Employees very attentive and made sure we were satisfied with the car. Return was seamless.
The manager helped me so there was no wait. I even received an upgrade. Enterprise dors not charge extra for a spouse to drive. Easy, efficient check out and check in. Clean, sporty car. Great experience!
I have been renting from National Car Rental for more than a year. I rent quarterly and have received nothing less than excellent service checking in and returning the vehicle. All questions are handled professionally. I would not consider any other car rental service.
I have been with your company for a very long time. I have nothing but Praise for you. Thanks!!!!
My wife rented a car and the desk clerk was pushing her to get insurance when USAA doesn't require her even after she told the clerk they were still adimint on getting insurance from them costing us an extra $100 we didn't need to.