What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Bad experience-I drove 1 1/2 hours from a military installation to take my car there in good running condition for a simple rebuild, in which all parts were already supplied by me. (Pistons, rods, bearings, gaskets etc..). A job that should of taken 1-4 months tops ended up being around 10 months total. They had my car from March 2017-December 2017. I feel they take in more customers/projects than they can handle with a staff of 2-3 mechanics. All services on my car was paid for in advance or when requested by the shop manager (Stupid of me). Customer service was below sub par, and did not keep me in the loop as promised. They hydro locked my engine back in September 2017 which caused headaches, wasted time, and excuses as to why. This in turn led me to terminate all services and take my car/parts away from this shop and bring it else where. In December 2017, I took my engine to a local machine shop and after further inspections, the machine shop reported back with findings of a cracked block. I would not recommend doing business ever again with CPS, but if you must good luck.
Exceptional work, professional and insightful. I highly recommend Charleston Performance Solutions and will be returning for additional upgrades. Charleston Performance Solutions recently installed a new Exedy Stage 1 Clutch Kit and lightweight flywheel into my 2004 Acura RSX. The new clutch feels unbelievable, the car has seen a significant increase in acceleration and is running strong. Thanks to Matt and the entire Charleston Performance Team. Excellent work, great pricing and the car was ready on the date promised. 5 Stars all around!
Very honest and reliable. I have taken my car to him twice and he treated it like it was his own car. he even washed it for me! I could not be more thrilled with the work he has done. I won't take my car to anyone else.
called this morning for a tow lady answering the phone was very nice and helpful they told me it would be an hour and they were there in 30 mins.
Just got towed called them I was in middle of road driver was there in 20 mins, lady on the phone was very nice and helpful was home in 45 mins after calling for tow truck couldn't ask for better service
Fabulous service fast & friendly service they were there in less time than they said got me home & safe
Unfortunately, the review below isn't quite accurate, as the ZO6 referenced was built for the previous owner and ran flawlessly for the 8 months he owned it. Once traded to the new owner it succumbed to a WOT missed shift days later, which resulted in PTV contact, a broken valve, and then a broken piston. When asked to help the NEW owner, we offered, but were threatened with extortion if we didn't send "x" amount of dollars by a certain day. They then went and tried to rep bomb us to hurt our business. We have picture proof of the messages, damage, files, videos, and texts. It really is a shame when someone does such a thing.
I took my ML320 in for suspension repairs and wheel bearings. My vehicle had been at Baker Motor for over a week and no work had been done - they were able to work me into their schedule quickly and their prices were much more reasonable than the dealer. The work was completed in a timely manner. I was impressed with the communication from the ladies who work at the front counter. I will certainly use them again.
I have lived in Charleston for nearly 20 years and not long after arriving needs a mechanic to repair the wife's car. After a couple of phone calls a friend recommended a shop and I went to them for help. Not only did Rick repair our car, we met his amazing wife Nina and actually made some new friends. After the fact I realized just how reasonable the repairs were and how honest Rick had been about our options. This was the start of a long term professional and personal relationship that is all too often non existent these days.
Quick and efficient services. I feel like they really know their job and what they are doing.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.