Really enjoyed the great customer service as well as the doctor's care!! Will be returning if and when I get sick again.
2047 Comstock AveNorth Charleston, SC 29405
966 Houston Northcutt BlvdMount Pleasant, SC 29464
From Business: A former 8 time World Champion paddler and U.S. Olympic trials winner with 22 years of elite athlete experience, Dr. Andy McMarlin is a leading expert in sports m…
He is very professional and makes you feel welcome every visit. They are a very busy office and it takes a while to get an appointment, but very worth it!!
Every time I go there I am always greeted as I walk through the door. I almost always see Mary Decker. She is my favorite, she treats you like she really cares what you are going through and not just there for a paycheck. Their facility is always clean. I would truly recommend them to everyone.
Hello my name is Lloyd Strunk don't pay attention to the email it's my wife's email Maya Mac at my wife's insurance I brought my son Jordan Strunk in twice in the last few weeks and I came in today very sick I work in the medical field for 37 years and I can honestly say that the people here are amazing it's always peaceful clean Serene professional some people are a little too professional you can't get them to smile but I'm not there to make people smile on their to get well and 80% of your employees there are absolutely amazing dr. Pollack I believe his name is dr. Pollack is incredible knowledgeable friendly kind considerate and an overall terrific doctor and when I will come back and see you and trusted by family at Alicia and Kelshe. And Matthew are all terrific treated me with the utmost respect and kindness one could ever get whether they're sick or not please notify these people I'm taking the time to do this review I would hope that whatever organization owns this Medcare urgent care facility would recognize these employees upon me recognizing them or else this would all be for nothing and it be a complete waste of my time so I would only hope the next time I go there and there will be a next time I promise you there's something always going on with my son and me and my wife we need medical care my mother and it's the only place I come so next time I go back I will ask them if they were contacted and recognized and if they say no I will be upset and I will let you know I'm upset and probably go to another facility it doesn't take much for me to change where I shop I Come From New York where there's a lot of places to go a lot of hospitals I work at Columbia Presbyterian Medical Center I work for Tulane Medical Center down south at work for re)l
EXCEED EXPECTATIONS! A+++ Dr. Kaysi did an excellent job. I went for shin pain thinking it is a contusion but Dr. Kaysi was very thorough and ordered a an Ultrasound which turned to be a blood clot. Dr. Kaysi saved my life!
I initially visited Health first for a bladder infection. I provided a urine sample and they gave me an antibiotic. I returned 5 days later because I was still having symptoms.During my 2nd visit I provided a 2nd urine sample for them to send out for a test to determine which antibiotic I actually needed. I later received a call that I had to come back because my sample was thrown out by mistake.They told me to come in 2 days later for my test results. Before I went, I called to make sure they were actually in - they confirmed they were. After waiting for 20 min. to be seen, the Doctor let me know my results were NOT in and to return in 4 days.I returned again [10 DAYS FROM MY INITIAL VISIT] to finally have my results and for them to put me on the CORRECT antibiotic. I was told that since a new prescription was written, I had to pay for the visit.I get it, people make mistakes. What ultimately bothered me was how little the staff seemed to care. It was unbelievable.
Took my eight month old in to the urgent care because he was wheezing, congested, and had a strange sounding coughing fit. The nurse was very nice, but ths doctor rushed in, and didn't even introduce herself. She looked over him quickly, and when I offered a recording of how he was coughing she wasn't interested in listening. She diagnosed him with a cold, gave him allergy medicine, and made me feel silly for bringing him in, only for us to be at another doctor the very next day and him be diagnosed with croup. Sure they're fast, but they aren't thorough. Thank God it isn't something super serious that was missed. Definitely don't recommend them unless it's something simple and definite.
Went yesterday after some apprehension. Will never go back again. Rhodes walked it, no bed side manner at all, couldn't hear me, slammed the door after I told him he had forgotten a prescription refill that i had asked for - dude had a cold and was coughing all over without covering his mouth! Lack of eye contact as if I was bothering him, finally got out of there after watching him walk around talking to everyone them coming back to me to dismiss me. Got to the pharmacy and he GAVE ME THE WRONG PRESCRIPTION! Rrrrrgh! Surely doctors who cannot hear should have easy access to getting a hearing aid. Maybe he just doesn't care anymore...Called back to get the correct prescription called in, they want ME to get the pharmacy to given THEM a call... onward search for a new doctor continues...
Do Not see Bruce Etheridge MD he does not read his patients chart before he gives them medicine. My child is allergic to Amoxicillin and it clearly states that in his medical record. The first time he saw my child he tried to give him that and I said "He is allergic to that if u look in his chart" I let that go. thinking it was an honest mistake. Then my mother had to take my child back 2 weeks later and he gave my child Augmentin (which is Amoxicillin ). which im sure you learn that in medical school. Thank God I have a great Pharmacist and she called the on call dr and they ordered the right type of medicine. Dr Etheridge should be FIRED and not allowed to practice. all these reviews are about how bad he is.
I do not recommend this this urgent care facility nor will I ever go back. I was asked to pay 1/2 of the bill even though I have insurance, no copay, and an HSA acct. Normally...if you have no copay you pay nothing until the claim is processed. I asked for a statement of the breakdown and was told that I could not get one I would have to wait and have one mailed to me. The half that they asked me to pay of their overinflated price ended up being the total balance and $24 over once the claim went through my insurance company. When I spoke to their billing dept the next day, I was informed by Katie Clark that I should not have been asked to pay anything. I proceeded to ask for a refund since I shouldn't have been charged. I was told it was too late. The credit card batch had already been sent. I was given the email address of the COO. It has been one week and one day since I emailed the COO....still no response.