This bridal shop has a good selection of dresses and seemingly good customer service when you walk in but don't be fooled. Everything was going great until my bridesmaids decided to get their dresses from the store (which is $$$). They charge premium prices but fell completely short after they took our money. 1. Did not deliver the dresses on time: Although we came a little late to the game, my bridesmaids picked out their dresses in early February for my wedding on April 22. The owner assured me that she can "rush ship" the dresses for an upcharge on 65$ and the dresses would be there well in advance so alterations could be done. Needless to say, the wedding was 3 weeks away and we haven't heard a thing. It was very stressful and each time we called we received vague answers about when they would arrive. They finally arrived with one week to go...and they were the wrong length. (see below)2. Dresses were ordered in the wrong length without our knowledge, and she still made us pay for the alterations!! The owner promised that the dresses my bridal party picked out came in a short and long length and there shouldn't be a problem getting them in short length in time. They ensured us that if they were not able to order the shorter length that they would call my ladies to let them know. We didn't hear anything from the shop so we assumed that everything went well and our dresses would arrive how we wanted them. In addition to arriving much much later than they originally stated, they came in long. The owner assured me that she "left me a message" telling me she wasn't able to get the dresses in the shorter length. And to make matters worse, she still made me ladies pay for the alterations to make them short. There was no apology about their mistake.TL;DR This place is not honest. They will make promises to earn your business that they cannot keep. And once they have you locked in, they will nickel and dime you to death. Super disappointed.
1. Alamo Bridal
8309 Broadway StSan Antonio, TX 78209
From Business: Alamo Bridal is the ultimate prom and formal wear superstore serving the San Antonio area. We carry the most lavish dresses for the ultimate special occasions, quinceaneras! Besides going above and beyond to help you find the perfect dress, we also offer alterations. For all your formal wear needs, from bridal party dresse…
My experience at this place was great!! The staff was really nice and answered all the questions I had! My consultant was very helpful and informed me about all the different styles that I had no clue about. She really helped me decide what style looked good on me. I will be going back for sure …
8. Alamo Bridal
2211 NW Military Hwy Ste 120San Antonio, TX 78213
From Business: We specialize in formal wear! Come see us for your next event for your dress. Quinceaneras, Bridal, Bridesmaids, Prom, Sweet 16, Military Ball, Special Event, Tuxedo Rentals, Mother of the Bride, Flower Girl, Homecoming Etc. we have everything you need in one stop.
125 NW Loop 410 Ste 501San Antonio, TX 78216
The attendants are booked with multiple people on busy days. So if you were hoping to feel like a special bride, go elsewhere. Also when my dress came in, alterations just ignored me until I was walking out the door. They also had my dress in a clear plastic bag that wasn't long enough to cover…
11. Julian Gold
4109 Mccullough AveSan Antonio, TX 78212
From Business: Julian Gold, Inc. provides the Alamo city with sought after designer wear. It carries some of the top names including Armani, Escada, Bill Blass and Emilio Pucci. Contemporary or traditional, customers can choose what they prefer. Julian Gold, Inc's new upcoming line caters to an increased interest in casual, contemporary …
12. Debbie's Bridal
Great selection and not pushy I ordered my dress couldnt wait for it to come in when it arrived i went in to try it on wow just as pictured it very little alterations,the seamtress was great a little hard to understand sometimes since i dont speak spanish but she was very professional after she…
13. Encore For Women
Encore is my favorite place to shop. Beautiful clothes in excellent condition, some new with tags still attached, from high end designers like Chanel, Louis Vuitton, a great selection of handbags and shoes, and new items on the floor daily. The staff have work there for years and always greets m…
6846 San Pedro AveSan Antonio, TX 78216
From Business: We believe that anyone CAN BE beautiful regardless of AGE. Size. Or shape. Everyone deserves to feel and look their very best ; I simply provide the proper tools and expert advice.
17. Forever 21
7400 San Pedro AveSan Antonio, TX 78216
I just found out last week that they have a VIP Diamond Club. I highly suggest people sign up for this. The savings are incredible. I’ve received a multitude of complimentary products and it just makes sense if you’re going to buy their product to be rewarded with their services. Don’t forget to…
7400 San Pedro Ave Ste 650San Antonio, TX 78216
Very good selection, many things for young people as well. Clerks are very helpful and assistful, store carries many designer brands, (Gucci, Armani, Polo RL, Brioni, Anne Klein, Kenneth Cole) Store kept very nice, very luxurious store. Great perfume/ cologne selection, and many jewellery ite…
25 NE Loop 410 Ste 100San Antonio, TX 78216
Great selection of men's suits and sportscoats at very attractive prices, and reasonable tailoring costs. Super selection of 100% silk ties in $10-$15 range, and reasonably priced dress shirts. Had one suit purchased elsewhere tailored and purchased one suit (and tailored) at @ K &G. Very ple…
7400 San Pedro Ave Ste 900San Antonio, TX 78216
What a joke! This store is like most department stores but I found that the customer service is terrible. In this day and age, where you can find the same cloths, store to store, you would think customer service sets one apart. AND IT DOES. This store inparticular needs a facelift of employees
I absolutely had the BEST experience at Gautier. Im a plus size girl and before visiting Gautier I had been to 10 other stores ranging from Austin, San Marcos, and Dallas.The staff was SO helpful and had provided their best services. I told the lady what kind of dress I was going more towards and my price range and she gave me a good amount of dresses to pick from. The price of the dresses are SO much better compared to other dress stores around the area and had a better variety to pick from. Wouldn't go anywhere else but this place, I will be returning here for my senior prom dress and any other upcoming special events.
Excellent customer service and perfect details. Accessories hand made by your style. Bridal dresses, quinceanera dresses, Baptism Gowns, Frist communion dresses. Specialist in Wedding Lassos and Arras. Accesories for all events Baptisms and Frist Communions
Over 75 + veils on display. Very inexpensive prices. Bridal veils $25- $75. Shouler to cathedral lenghts. Gloves , tiaras and hair accessories $3.95- $14.95.Belts and sashes $10- $45.00 eachCheapest veils in the area.
The attendants are booked with multiple people on busy days. So if you were hoping to feel like a special bride, go elsewhere. Also when my dress came in, alterations just ignored me until I was walking out the door. They also had my dress in a clear plastic bag that wasn't long enough to cover it. I asked for something else since 1. I don't want my fiancé to see the dress and he can clearly see though a clear bag and 2. It was drizzling outside and part of my dress was exposed. I saw a flimsy white bag with their logo in the front, but they informed me they were out and the only other option would be to buy a garment bag for $10. Terrible customer service!
Best Place Ever!!! i when to a lots of stores and Glamour Bridal had the best collections and best selections and all my quince needs. staff super friendly.
You have a wonder shop & amazing employees!! 2 days before my daughters senior prom we were informed by another boutique we would not be getting my daughters dress. We showed up at Gautier with tears in our eyes an hour before you closed. Your employees worked hard to find her the perfect dress. It was Perfect and prettier than the original dress we purchased!! You saved her prom!!
Amazing!! The lady was vary nice to me and helped me on what I wanted and was vary funny. I recommend everyone to come here and trust me you will not regret it! Ps. She has a Vary handsome son
The dresses were lovely, however the service was aweful. The lady in charge was incredibly rude and was very unwelcoming to ALL of her costumers. We weren't allowed to look for dresses once we were in the dressing room. Dress shops always make you feel special, and this one was just uncomfortable and unwelcoming.
If your a bride that is looking for a special moment of trying on wedding dresses, DO NOT GO TO THIS DAVIDS BRIDAL! Worst service I ever expected! I thought this would be a happy memory but I left upset, crying, & no dress! I even called the manager the next day to explain why I was hesitant to re schedule again & she never even called back! Poor service, never would give my business to such unprofessionals!!!!