Today at 5:06 PM I felt Malouf GMC was a little deceptive in their sales practices. We negotiated a final sales price but they failed to disclose to me that a $750 GMC loyalty discount was included in the negotiated sales price till the paper work was drawn up two days later due to Memorial Day holiday. In essence what I thought I was paying I was then paying $750 more. Also, they initially told me I didn't qualify for a credit union membership discount. Then, when I arrived at the dealership to pick up my car they told me I qualified for the discount yet discount never applied to my price (they kept the discount?). I questioned the salesman Mike Cozzo but never received a reply from him regarding my concerns. To think of it I was a repeat customer. Definitely, not going back and wouldn't recommend dealership and will bad mouth them to others.
2210 Us Highway 1North Brunswick, NJ 08902
From Business: Malouf is an automobile dealership that features a range of new and pre-owned vehicles. Its Ford models include the Focus, Fusion, Mustang, Taurus, Edge, Escape, …
i recently opted to buy out the lease on my 2014 tacoma. mr arnaud kegbe was very helpful & professional . thankyou again . phil stigliano
I recently purchased Toyota Camry 2017 from DCH Brunswick Toyota showroom. My experience was awesome. Thanks to Mr. Bharath (they called him "BB") who helped me by all mean to finalize the deal and provided all the information about the model, features, schemes etc.I hope, I would experience the same thing in future for any support and service.Thank you and All the best !....
They made returning my lease and buying a brand-new Prius is smooth and unstressful as possible! I never felt pressured and any questions I had were answered without hesitation. Definitely recommend and will definitely be going again in a few years when my other car needs to be replaced!
Kevin in service and Lisa Ocasio in sales were extremely helpful in resolving a very frustrating situation that was not the dealer's fault). Highly recommended!!Very happy family of 6 owners of a 2016 Toyota Sienna XLE. Thank you so much
My wife and I wanted to buy/lease Toyota RAV4 Hot Lava color and requested an online quote.Elizabeth Smith,Internet Sales Assistant and Robert Belpedio,Internet Client Advisor responed with a best quote immediately.Mr.Bharat Narang,Client Advisor took care of us from start to finish.He was very knowledgeble and was patient in answering all my questions, gave good packages of leasing vs buying, explained GAP insurance which i wasn't aware of earlier,came with us during the test drive and showed all functionality.Ryan Kaminiski, Business manager explained about excess wear and use,gap.We are really happy with great customer service provided by the DCH team especially Bharat Narang,Ryan Kaminiski explaining all minute details and no pressure to buy. I would recommend this place for anyone. Infact I have referred to 6 of my friends already and they are already amazed with the lease price i got from this branch.Our heartful thanks to all the staff at DCH Toyota North Brunswick.
Outstanding customer service, on both services and sales. I always go there to do the maintainance on my Venza and Corolla. Last Saturday I bought a car from them. Very friendly people.Patricia Borges
Second purchase this year!!! Great service and no pressure to buy. Alex Gomez was very attentive and helpful throughout the process. Diego Valencia was thorough with his explanation of the various packages offered and had me out in less than a half an hour.All and all, great buying experience!!!
This is our second purchase at DCH Brunswick Toyota in the last three years. Everyone was kind and friendly. No one pressured us. There is a big selection on the lot for new car purchases. Also, they are great for service, etc. Shout out to Lisa, John, Ab, and Russell as well as the other staff members who helped us in our purchase. This is the only place we will go to buy a car--now, and in the future.
This is the second brand new Toyota Camry my wife and I have leased in the past 9 months. Both times were some of the best car buying experiences we ever encountered. Everyone from the internet sales person who originally called us to the receptionist and the finance person were consummate professionals. Our sincerest appreciations go out to all the staff, sales, and service associates at DCH Toyota.