I love the idea of the minute clinic however my husband and I came to this office to get vaccines for an upcoming trip out of the country. We weren't told that some of the vaccines were an out of pocket expense, so when we got a bill a month later for the full amount of the vaccine blew our minds. I thought my insurance just didn't cover it, so I called my insurance and they didn't receive a claim for the certain vaccine that was given. I found out it was an out of pocket expense after speaking to the minute clinic call center representative....... If I had KNOWN that they wouldn't even submit a claim for the vaccine, I would have made the choice not to get it or find another means of getting it instead of getting a SURPRISE bill in the mail. This "office" location needs to provide better detail service when accepting patients needs and requests, especially when it comes down to receiving money for services not known were not going to be submitted to the patients insurance company.
Lincare does not care about the family caegivers that are trying to take care of their elderly parents. They expect us to sit around all day waiting for them to show up. All it takes is for a 30 second courtesy call from the driver, to show some consideration for others time. We lose a whole day because of them being inconsiderate. They won't even answer their phone.
See if Harley is working. She really knows her stuff. She remembered my daughter from two months ago! Really makes you feel welcome and appreciated, she's a sweetheart! Thanx Harley. See you soon! Trisha and Vienna