900 Adams Ave, Norristown, PA 19403
Specialties: Freeze Ups, Toilets, Frozen Pipes, Sinks & Faucets, Garbage Disposals, Bathrooms, Dripping, Commodes, Lavatories, Leaks, Stools
Services: Furnace Repair, Drain Cleaning
Emergency Service: Yes
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I had a washing machine drain issue where water was coming up in bathroom tub & sinks and had some ponding in the laundry room floor. After trying some over the counter rain cleaners to no avail I called Horizon services off an Angie's list coupon deal. They were able to arrive on short notice at 9:00 PM. The were able to clear the drain, completely clean up the work area and tested their work by running a washing machine cycle to insure no problems. The technician was polite, well groomed, uniformed and called en route to let us know his arrival time. I would not hesitate to use them again for residential or commercial work.
We appreciate your business and want to thank you for sharing your drain clearing experience! We are glad to hear that we were responsive, punctual, and professional during your visit. Thank you for sharing your feedback!
I would highly recommend Chris, the Horizon professional that arrived at my house to come fix the problem with my air conditioner. He was kind, considerate, and fixed the problem fast. He even told me about a coupon online on the Horizon website that I pulled up on my computer so I could get a substantial amount of money off my total bill. I would definitely recommend Horizon to anyone in need of service to their heater or a/c!
Thank you for sharing your recent air conditioner service experience! We are glad to hear that Chris was friendly and knowledgeable, and was able to fix your problem quickly. We appreciate your business and thank you for sharing your feedback!
All aspects of my experience are exceptional. I am so glad I switched to Horizon and looking forward to a long relationship of them servicing my Heating / AC system.
Thank you for sharing your recent experience! We appreciate your business and look forward to the opportunity to service your Heating and AC system in the future. Thank you for your feedback!
My AC tower failed on the same day I received a large postcard in the mail from Horizon, and decided to give it a try. My call was efficiently and courteously handled by Amanda. I was then given a dispatcher who scheduled me. On Friday, my appointment was between 2 and 6 PM and at 12:30 I had a call asking if an early arrival was OK. The technician, Patrick Moran, could not have been nicer and more professional. He diagnosed a bad capacitor, and within an hour had a new one in, tested and cleaned up the system, and it is now working well. Patrick Moran is a credit to Horizon, and we have a service agreement and will be repeat customers. Very satisfied!
Thank you for sharing your feedback from your recent air conditioning visit! We are glad to hear that Patrick was friendly and professional, and able to get your system working well. We appreciate your business!
Horizon has been great. We had them out to service our old system and they were professional, knowledgeable, and courteous. Even though we saw an increase in performance we knew our unit was at the end of its rope and wouldn't make it through the summer, so we had them back out to discuss a new unit.
When the consultant came out he was great. He assessed the whole house and addressed the size of the unit based off of our structure and layout. We recently put on an addition and I thought we would have to upside significantly, but because of the efficiency in the new units and the layout of our house Mike (the consultant) recommended only a small increase in size from a 2.5 ton to a 3 ton unit. This saved us money, and he was right on target. Our house is cooler and more comfortable than it has been in the past 8 years.
We are very happy and would recommend Horizon to anyone.
Thank you for sharing your feedback! We are glad to hear that you are enjoying your new system, and that Mike was able to find a unit to best fit your needs. We appreciate your business and want to thank you for sharing your Horizon Services experience here on YP.com!
All of the professionals (plumbing, heat pump servicing) were prompt, respectful and attentive. I recommended Horizon to a friend who needed immediate help, and she was extremely satisfied, too. Thanks for your expertise and professionalism!
Thank you for being a loyal Horizon Services customer and recommending us to others as well! We appreciate your business, and are glad to hear that you have had multiple positive experiences with Horizon Services. Thank you for sharing your feedback!
John arrived right on time -had called to confirm minutes earlier . He entered and put on covers for his shoes to protect the recently installed wooden floor . I invited him to sit down and found him very personable . He explained what he'd do re my Central Air Unit. After a reasonable amount of time he returned , and had good news to report . It needed no repairs and looked to him that it would work fine for the foreseeable future . He advised me to change the Filter more often to help prevent dirt from making it work harder , to prevent it from unnecessary repairs .I truly believe the good working record of my 11 year old A.C. is due to my Annual Horizon examinations . In the fall , i'll have Horizon back to check my Heating System as i do every Fall .You can't go wrong with John & Horizon .
We are glad to hear that your recent air conditioner visit went well and want to thank you for being a loyal Horizon Services customer! We look forward to the opportunity to service your heating system in the fall. Thank you for sharing your feedback!
I hesitated to call Horizon Services the first time because I assumed they'd be like most larger companies - the type that offers mediocre service and treats you like a number, etc. I'm so very glad to have been wrong! We've had HS out several times now - from clearing drains, to doing maintenance on our AC, to repairing our heating system. And, each time I've been impressed all over again with the professionalism of the techs, the great customer service, the wide range of hours of availability and the shockingly reasonable prices. I have them on speed dial now :)
Thank you for being a loyal Horizon Services customer! We appreciate your business. We are glad to hear that each time you have used our services, we have been able to impress you with our professionalism, service, and punctuality. Thank you for sharing!
I have had 2 recent experiences with Horizon Services recently. About a month ago my weather heater died, so I had Horizon come out to see if it could be fixed. Unfortunately it had to be replaced and the plumber literally had it delivered and installed within 2 hours. Awesome!!. Then I had Horizon come back out a week ago to do there 21 point checkup on my Heater and AC units. Another overall great experience. Will definitely keep using Horizon in the future.
We appreciate you taking the time to share your Horizon Services experience! We are glad to hear that your water heater installation went well along with your tune-up on your heating and AC units. Thank you for sharing your feedback!
We had our hvac replaced last month. They came in and same day it was completed .we had the best experience Ihad from this company. That I tell everyone about how great they are .
Thank you for sharing your feedback! We are glad to hear that your HVAC replacement went well, and appreciate the recommendations. Thank you for sharing your Horizon Services experience!