Common sense, courtesy and customer service are sadly lacking here. Used them for years because they are close to home. They lost my business today.With a very tight window to accomplish what I needed, I got there 15 minutes before they opened. Eventually a few other vehicles pulled up and parked. Because I needed to get in and out, I exited my vehicle and stood at their South door. Alone. And waited. Everyone else stayed in their vehicles.Two employees eventually showed up, said hello as they passed me (so don't tell me they were unaware I was the only one waiting to get in), let themselves in and went about preparing for the day. I continued to wait. Much to my surprise, they chose to open a side door and let three other people in before allowing me to enter. So much for getting in and out! Now there was a line I didn't have time to wait in.Sooner Tag Agency on 36th, Norman Tag Agency on Gray, and every other tag agency in Norman deserve your patronage before this sad excuse for a Norman business does.
Susan has taken care of our family returns and our business returns for over 30 years! She and her office always take time out for your questions,…
Very unpleasant unprofessional. Staff they gave me the run around and was very very rude i suggest people don't go to this establishment not at all disrespectful people
The worst possible tag agency. Avoid at all costs! I would recommend Fusion, Sooner or Lanoy. I will never visit Norman Tag Agency again.
Super helpful staff! I wouldn't go anywhere else.
I have done business with this agency since I moved here in 2001. I have always used my checks (cc cost more). When my address changes and I have a bunch of checks, I have always put one of those address stickers on top of my old address--have done so many times over the years at this exact location--I am in at least twice a year for two tag renewals and DL renewals as well as pike pass stuff. I went in this past week, on my birthday, to renew my DL--the woman refused my check and basically asked in a weird tone of voice--Well, what's under the sticker, we are not allowed to take these types of checks--I had a ton of ID and was just in there in March and April, wrote checks both times, same exact checks, no problem either time--no one mentioned anything about a policy and the amounts were a lot more than $33.50 for a DL renewal. I was so upset I just left and went to another tag agency and wrote a check--no problems. Really lousy service and attitude from the DL woman; the other times, the woman were great.