Rose Rock Veterinary Hospital
400 24th Ave NW, Norman, OK 73069
New Year's Day
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08/26/2011Provided by Citysearch -
Do not use this vet hospital!!!!! They came to my house to euthanize my dog after I had set up arrangements for an individual cremation for my dog. After euthanizing my companion, they took her body to be cremated. On the way out the door I reconfirmed that it was an individual cremation. They acknowledged me and said that someone from the office would call me early next week so that I could pick up my dog's remains. By Thursday no one had called, so I called them Friday morning. It turns out that someone at the hospital screwed up and my dog was cremated with a group of dogs and I cannot get any of the ashes. So now I have no body and no ashes. What turned out to be devastating in the first place is now tragic. I wish I had never taken my dogs there and will not be returning with my remaining dog. On top of this colossal mistake, they are extremely expensive.
The wife brought in a 4 day old kitten that we had tried to hand feed, but the little one took a turn for the worse. The Doctor who examined it, with my wife present, was professional, yet kind and caring. She answered all my wife's questions to her satisfaction. . .When it was recommended to leave the little one over night, the Doctor was open and honest about its chances of survival. Unfortunately, the little one didn't survive. . . I would like to thank the entire staff of Rose Rock, for treating my wife with kindness, compassion and understanding. If the situation was to ever arise again, we would come back to Rose Rock.