1260 24th Ave SW, Norman, OK 73072
Parking: Lot, Private
Bike Parking: No
Wheelchair Accessible: Yes
Price Range : Average
No coupons available
Be the first to add a photo!
The only positive thing about this shop is their juice bar. They have the best quaility juices I've ever tried. I just bought an ego twist battery from them. I specifically asked the lady behind the counter if the battery was already charged. She told me all batteries are sold with at least an 80% charge. I stupidly believed her and told her I would be purchasing a glass Kanger and juice as well. She told me to go to the juice bar and she would get my battery and Kanger together. With juice in hand I go to pay for my items. The Kanger and battery were already in a bag. I left the store and jumped on the highway as I had an appointment out of town. Lo and behold I pull out the battery and there is no charge. I also had a bad experience the first time I visited and asked the manager what I would need to do to get started and how much it would cost. When I asked if there were additional costs later she looked at me like I was an idiot and said "no". She didn't bother to explain anything to me or that the starter set I had bought would require new wicks from time to time. I also went in there with an old wick and asked to buy replacements. The sales clerk took my old wick and handed me my new ones. I went home to change them out and he had sold me the wrong ones. Went to exchange them and guess what? The man behind me was there for the same thing. I have never found their employees friendly. It seems that customers are a nuisance and interrupting their personal conversations. I do not recommend them and will persevere until I find juices that are comparable to theirs.
Every time I walk in Im always greeted with a welcoming "hello"! When I dont know what I want, somehow they know what I want offering nicotine in the testers, different strengths (etc.) not to mention their HUGE selections in flavors, batteries, mouth pieces, tanks and every thing else they have to offer. I will NEVER go to another vape location. This is home. <3 You guys are awesome!!
Bought my first vap cig here. Kit came with two batteries, one of the batteries was shorted out before I even used it! They did exchange free of cost, but they were not friendly about it. Also, when I asked about the ingredients in the liquid, the associate quickly let me know that she was not required to disclose the content? I only asked due to my allergy to PG, which can be very dangerous!! Pretty sketchy when they WILL NOT tell you what you are putting into your body!!!!!!! Rude people, bad quality, and very suspicious behavior.
Options for juice flavor and strength cool, staff was friendly
I called the next day to ask about returns because of my issues with product and was told about a huge sign I never noticed that said all sales are final. ( which aside from the custom flavored juice and the mouth piece I used, it just sounds like they don't stand behind their product. )
Issues- besides the "juice" you buy to use the thing you also have to regularly replace the middle section oddly called the Clearomizer after a week or 4 depending on use.
- the device MUST stand on end or held in an upright position or the liquid leaks out and could damage the unit.
I planned on carrying this thing in my pocket when not in use....NOPE!
Please think carefully before buying one of these eGo ecigs. Because I can only see using it while at home.