955 N Interstate Dr, Norman, OK 73069
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Back in 2012, I bought a Honda Odyssey and up until a couple of months ago, I was so proud of the deal I received and the service up until that point. I took a tire in, that needed a patch because of a screw that was 1/3 in from the edge. The service rep told us they didn't feel comfortable, about our safety, in patching it, then priced a new tire for us and would call us when it came in. Meanwhile, being in my 40's, I have had quite a few tires patched in my younger days, couldn't believe that the tire couldn't be patched so I checked with another dealer and they agreed there was nothing wrong with patching the tire. I also found out from the Fowler Parts department that the tire the guy tried to sell me was $50 less than what I was quoted.
Now, with all the recalls going on, we don't want to take our vehicle back to the original seller, and now that I am starting to look a few of years ahead at vehicles for my daughter, I don't feel comfortable buying another Honda and her having to take it there. After 2 months, I still get upset everytime I think about it.
Do NOT take your car to Fowler Honda for service if you value your time and money. I don't like to write negative reviews, but I gave these guys EVERY opportunity to mitigate the situation and they DO NOT CARE. I took my CRV in for service to have the oil change and the 27 point inspection done. Well they said the car looked great and that there was just a small drip in the oil pan that they should fix. I said great, let's do that and paid them $500 to fix my car. When I got the car back it was UNDRIVABLE. This is a much longer story than I can fit in 4000 characters but bottom line is they got $1400 out of me and the car still runs worse than when I took it to them. I am writing this in the hopes that other potential customers will not be taken advantage of. If you want to see the full story check out my yelp.com review.
I went with my daughter to look at some Accords and was very pleased. My salesman was great, their inventory was really great. We were debating between a few colors and they had all of them in stock so it was easy to see them side by side. The finance department took really good care of me and was surprisingly fast. I bought an accord ex this morning and could not be more satisfied. Thank you for your patience and follow up, fowler Honda!!!! I look forward to doing service here, too!
Just bought a new Honda Accord last Wednesday evening. My salesman was awesome. He worked until we got what I had in mind on payment/deal. I am totally pleased with the service there. I had bought a Honda at another dealership previously and thought I would go back to them because they were nice the first time. Second go round was not good and Fowler Honda was better than either times at the other place.
I recently bought my 2012 Honda civic at Fowler Honda, and absolutely love it. I had the best experience I have ever had at a car dealership. My salesperson was very attentive to my needs and wants in a vehicle and they gave me a great price. I will definitely recommend them to all my friends and family looking for a vehicle.
Listen, I just purchased a 2013 Honda Accord Sport(my second Accord) from Fowler Honda and had the best car buying experience. I had shopped online and they had the best price locally which was also very straight forward. I had mentally prepared myself for the battle that we all know buying a car can become. To my surprise and tremendous relief, it was easy! I was greeted at the door and asked my name, the salesperson then said "very nice to meet you, i've been expecting you. Your Accord is pulled right up front for you" That was it I was done. If you are in the market for car do yourself a favor and call Fowler Honda!
It's a long story, but in the end we were misled into buying a lesser car than we requested with the belief that factory navigation would be installed. We are paying for that car, but did not get it. General manager Dallas tried to rectify the situation, but in the end we are paying for a CR-V with navigation and -might- get the money back from Honda Financial in 3 years! How is this fair?
FOLLOW UP: I've not spoken to anyone at Fowler since writing this review, but Honda Financial has applied our $1700 refund toward our lease payments instead of holding it as a deposit. This was what we wanted to have happen, and I suspect that g.m. Dallas got wind of my reviews and made it so. I am ambivalent about whether I will continuing doing business with Fowler, but I do appreciate the efforts by Dallas to address our grievances.
Very good experience! Brought the car for minor service. Service was quick. I had a very good discount with a coupon. Still they treated me nicely and gave some good advice on simple staff I could do myself. Was considering air & cabin filter change and they honestly told me cabin filter was fine. Considering that it was obvious I knew little about cars I was quite impressed actually - that they didn't try to sell me something that wasn't needed.
On a side note I liked the new building, too.
08/08/2011Provided by Citysearch -
This Is My 3rd Honda To Own. I Have Taken The Other Hondas To A Different Place To Be Worked On But Most Of The Time They Were Not Fixed Correctly. One Of The Reason I Bought The Honda Was That They Are Very Realiable And That I Knew That The Dealership Could Fix It. Usually I Can Drop The Car Off And Have Someone Pick Me Up And The Car Can Be Repaired While I Am At Work. It Is Usually Ready When I Get Off. Which Makes It Nice Since I Live At Lexington And Its Not Always Easy To Find A Ride Back To Norman. Will Say That The Service Employees Always Seems Nice And Polite No Matter How Many Customers They Have Waiting To Set Help. The Waiting Room Is Always Clean.
08/03/2011Provided by Citysearch -
DALLAS MCLEARY, MANAGER, IS SUPERB. I HAD A REALLY GOOD EXPERIENCE. THIS IS THE THIRD VEHICLE FROM THE DEALERSHIP OUT OF FIVE HONDAS. EVERYTHING WENT GREAT AND EVERYTHING WENT PERFECT. I RECOMMEND THIS DEALERSHIP. I STARTED BUYING HONDAS IN 2001. BOTH MY WIFE AND DAUGHTER WERE IN EXTREMELTY BAD CRASHES AND BOTH WALKED AWAY EVENTHOUGH THEIR HONAS WERE TOTALED. MY SALESPERSON WAS MIKE WOOD.