A1 Heat & Air Inc

Our heaters wasn't working and my house was getting very cold. With three kids and a grandpa I couldn't have that. So we called A1 and they was out first thing the next morning! They was very nice and professional and we have had no problems since! Thank you so much for your help! I would recommend them to anyone needing help!

Very poor service the people their have no clue what they are doing. They will not make you a proirity.

Very horrible service, i would not recommend this company to anyone. I would give them zero stars if it was a option! They turned off their Facebook reviews so people couldnt see their opinions, any business that has to do that is sorry.

Called this company several times to fix the heat in our building. Response every time is "We will get back to you, we are backed up". Meanwhile we have been without heat for almost 2 weeks in the middle of an ice storm. Ridiculous.

So it is a hot and muggy 87 degrees outside and our air conditioner that is less than three years old has gone out. Thankfully it is under warrant from the manufacturer, I call this office shortly after five, a lady answers the phone "A-1 Heat and Air", I think great, someone is there that will be able to help me. So I say " Yes, my air conditioner has gone out and I need to request service." the response I get from the lady is "the office is closed" No, she does not offer to take down my information and have someone come out tomorrow, no, she doesn't say "our office hours are.." she simply says "the office is closed."



I think to myself:

If the office is closed, why are you answering the phone? If you are going to answer the phone why don't you offer any type of assistance or empathy??



There is a long moment of silence while I wait for the lady to offer any kind of advice or information, but suddenly we are playing the "quiet game" and I know that the first one to speak is going to be the loser, but I am sweating and want my air fixed. So I say " Ok, so then should I call back tomorrow?" Her response is a flat "yes." "Okay, what time do you open?" "um, 6 am?" I am still not sure if this was an answer or if she was asking me another question... I will sweat it out through the night and give her a call tomorrow.