This Labor Ready seems to be just fine as far as my recent visit and phone calls. I have always gotten ahold of Rachel, she seems very nice and helpful. She tries to answer all your questions and tries to get you into a job. She is nice, but makes sure that you know what is exactly going on. I tried asking her about job openings and she told me that there is no guarantee today, but keep on calling. She was polite and courteous, but she made sure that you knew what all needed to be known. I called her 3 times one morning and she never got irritated or angry, she kept an understanding about the situations and the knowledge I was looking for. I cannot say anything about the other person who works there because I have not ran into her yet, but I have read reviews saying she is rude sometimes, but you have to make your own opinion about people. So as soon as I form an opinion about this other person working there, I will update.