I've lived in Norman since 2004 and I've rented apartments and houses throughout that amount of time, never with a bad experience. You may be tempted to ignore the negative reviews on this site, thinking "well every place has negative reviews" like I did, but I'm warning you now to take them very seriously. RJH is fine while you're living there. It's once you move out that they become a problem. We lived in our apartment for 2 years. We are both VERY clean people and took extremely good care of our unit. We lost our entire deposit and had to fight to not owe extra. They claimed that they had to repaint the entire unit when we left. Now, they had just repainted it when we moved in, so overall it was fairly new paint. They cited a few minor scuffs on the walls, dust stains on the upstair's ceiling from the fan, and smoke damage behind the refrigerator that apparently occurred when we burned some food in the oven. However, there were no pictures of the smoke damage so I can't comment for sure on its actual condition. These stains and marks on the walls apparently warranted an ENTIRE unit repaint. Looking at the pictures, it is highly evident that some minor touch-ups or, at most, the one wall, ceiling, and space behind the refrigerator being repainted would have brought the unit back to the state it was in when we moved in. I've been fighting this charge for weeks now and just finally got them to reduce our amount owed to $0 and close out the account. It was only after I referenced an instance last 4th of July that they agreed to this reduction. Our air conditioner went out and we had to go without air conditioning for 2 days in 110 degree temperature because they were all out of the office and nobody would answer the emergency maintenance line that'a supposed to be monitored 24/7. I'm not one to typically post negative reviews, but I feel very strongly about the way our move-out was handled. Please, listen to the warnings on this site and consider everything before you decide to rent from this company.
I used to live here a few years ago. The apartment was nice and clean and a decent size for 2 people. 2 problems we had were people partying all the time and the maintenance people were real slow in getting to our apartment to fix something. Sometimes they never even showed up and wed have to go back to the office and keep asking for a maintenance person. We eventually gave up and moved. The rents expensive but the apartments are nice.
These apartments are defiantly a 5 star “for the money”. They are a little bit older but they are very well maintained. The maintenance guys get there quick, and the management called me the next day to make sure I was happy. The neighbors were all quite, seems like a little older crowd. I would highly recommend them unless you can afford super high end.
I have been renting from this company for the past 3 months and have had a pretty dissatisfying experience. The original property manager didn't upkeep the house as expected. My biggest concern is that we have had two unannounced visits without prior notice. I;m not a property law professional, but I'm pretty sure that's trespassing.
I know the ownership personally and know they are outstanding in customer service. Their goal is for you to enjoy your stay and be comfortable with the knowledge that they will quickly resolve any issue you might have promptly and personably.
RJH Realty great experience. I rented from RJH Realty for three years. The staff and maintenance did there best to see to my needs as renter and always made me feel welcome.