Wonderful daycare with creative, caring teachers in a brand-new, beautiful facility. The director is fantastic and the entire staff is extremely well-trained and focused on providing great care and nurturing individual children's capabilities. All the classrooms have curricula and many of the teachers have early childhood certifications or are in school themselves. The kids do lots of art, even the babies! Many of the teachers have been working there for years. I feel great about leaving my child there.
This is overall the worst daycare I have ever experienced. The teachers are very nice and carring to the kids from what I could tell. (They would always hug then when they seen them the next day.) The director is a joke. Multiple times a week I would drop my children off or be picking them up and she would be gossiping about the different "teachers" to the other "teachers." I was late one day (5 mins) and she actually told me that I needed to hurry and get up there, like I should speed or something. My son would come home with snot caked on his face. Not just under his nose, but caked across his forehead and even in his hair. I complained multiple times to no avail. One time I actually witnessed a child escape out the front door and run out the front gate while the owner, the director, and 3 teachers were in the room. They blamed it on another parent, but it was clearly their responsibility to watch. I could go on and on!!
If I could give negative stars, I would. They have had a lice problem for almost a month now and they sent my child home 4 times in a week after he got lice. Each time he came back, the center teachers said he was clear and I would get a call later in the day saying to come pick him up. The director was very rude about all of it and she wasn't even at the center any of the times in that 4 week period when I would pick up my child or drop him off. I pulled my child out but they wouldn't even provide a refund, despite him being sent home due to their lice problem in the facility.