505 W 21st St, Norfolk, VA 23517
Hardee's Food Systems Inc.
Drive Through: Yes
Good For Family: Yes
Cuisines: Burgers, American, Hot Dogs, Fast Food
Takes Reservations: No
Outdoor Seating: No
Specialties: American Restaurant, American, American Food
Price Range : Below Average
Good for Kids: Yes
No coupons available
The customer service at this locations is TERRIBLE. The employees act as if you are bothering them and they don't know how to say thank you, they just hand you your food and walk away. Taking orders and making burgers is really NOT brain surgery but they ALWAYS seem to get your order wrong because they always cut you off when you're trying to order and ask you, "Anything else...?"
This store is also very unsanitary and when I looked up their health code violations, it confirmed my suspicions. This location was found to have 5 health code violations- 2 being critical and repeated offenses.
2-401.11 CRITICAL The cook is drinking in areas where they may contaminate food, clean equipment, utensils or other items needing protection. Covered drink container observed in kitchen on prep table
4-601.11 Observed accumulations of grime and debris on the following food contact surfaces: inside microwave, fridge door gaskets at front area, and drink machine nozzles
Clean and sanitize these surfaces for food contact.
4-602.13 The nonfood contact surface of the outside of microwave, bun toaster, outside of fryers, and hoses above chicken fryer, had accumulations of grime and debris.
Clean the surface at a frequency necessary to preclude accumulation of soil residues that become encrusted or attract insects and rodents.
7-201.11 CRITICAL Containers of degreaser are not properly stored to prevent the contamination of food, equipment, utensils, linens or single service items.
Containers of degreaser must be located in an area that is not above food, equipment, utensils, linens or single service items
4-602.13 Repeat The nonfood contact surface of the MOLD on 3-vat sink hose, cords above prep table covered with dust, had accumulations of grime and debris.
-Virginia Dept. of Health