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Please contact the business for updated hours/services due to the COVID-19 advisory.

General Info
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Extra Phones

Fax: (757) 459-8097

Payment method
amex, discover, master card, visa, cash, check
Broad Creek Crossing
Crown Point
Veterinary Clinics & Hospitals, Animal Health Products, Pet Services, Veterinarians, Veterinary Specialty Services
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do not go here they tried to ...

do not go here

they tried to do surgery on a cat that did not need surgery

claimed iconBusiness Response01/19/2012

After reading your feedback, we would like to speak with you directly to get more information. We strive to provide our clients and their pets with high quality medicine and exceptional client experiences on every visit. We apologize that your visit to our hospital was unsatisfactory. To address your specific concerns, and to help us improve our overall service, we would appreciate it if you would call our Client Advocate Team at 877-500-2288 to tell us what happened.

This listing has been claimed by a business representative.


good service

that pore lady who gave the bad review must have been in a bad mood that morning or something, because I just call banfield for the first time ever and was able to get both of my dogs an appointment for shots in 2 days. the woman on the phone was very polite, and informative.

now if the service at the office is bad then i will deffinatle put in a review about that, but i was completely able to make an appointment for my pets at a soon time.



Bad Service

I believe that when you ask for veterinary service and are given a 4-6 week waiting period that you are no longer getting good service. Appointments are generally 4-6 weeks or they can squeeze you in for an appointment in 3 weeks if you're pet is in dire need to see a veterinary. If you're business is doing that well maybe an a few more veterinarians would be the answer instead of giving poor service, and soon needing no veterinarians. You might try the walk in policy they have, I haven't tried that yet.