Banfield Pet Hospital
1275 N Military Hwy, Norfolk, VA 23502
Fax: (757) 459-8097
do not go here
they tried to do surgery on a cat that did not need surgery
After reading your feedback, we would like to speak with you directly to get more information. We strive to provide our clients and their pets with high quality medicine and exceptional client experiences on every visit. We apologize that your visit to our hospital was unsatisfactory. To address your specific concerns, and to help us improve our overall service, we would appreciate it if you would call our Client Advocate Team at 877-500-2288 to tell us what happened.
that pore lady who gave the bad review must have been in a bad mood that morning or something, because I just call banfield for the first time ever and was able to get both of my dogs an appointment for shots in 2 days. the woman on the phone was very polite, and informative.
now if the service at the office is bad then i will deffinatle put in a review about that, but i was completely able to make an appointment for my pets at a soon time.
I believe that when you ask for veterinary service and are given a 4-6 week waiting period that you are no longer getting good service. Appointments are generally 4-6 weeks or they can squeeze you in for an appointment in 3 weeks if you're pet is in dire need to see a veterinary. If you're business is doing that well maybe an a few more veterinarians would be the answer instead of giving poor service, and soon needing no veterinarians. You might try the walk in policy they have, I haven't tried that yet.