The absolute worst. If you have the choice, go with a different provider, stay away. The customer service folks are nice enough, but that doesn't translate into good, stable internet service. Our apt (at 201 twenty one appts) has been without stable service for 3 weeks and they still can't figure out how to fix it. I've had to use my cell as a modem to get any service. We're paying for 15 Mb down 3 MB up speed. Currenty getting .09 Mb download and .07 Mb upload ... yes thats right -- .09 Mb. Unfortunately we are stuck with them b/c the way our apt has been wired.