What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
I was going to type a very long review and my dreadful experiences with this establishment and the month plus it took me to get my car back but I'm going to do you a favor and shorten it up into one word. "RUN".On the other hand, if you like an unprofessional/careless staff, less than qualified body shop technicians, a quantity over quality drive through, "get 'em out of here as quick as possible", style body shop that produces the worst quality body work you've ever seen in your life then this place is for you.Progressive recommended me to this place. Thanks progressive!
I was in an accident and I knew that I would have to pay out of pocket. They have been holding my car for eight days and have not even started working on it, claim they were waiting on insurance. I did not ask for them.to do that. I will never choose them to repair my car and sorry I chose them in the first place.
Very simply put, these guys hate military, do half a$$ed work, and have the poorest people skills out of any redneck lowlifes around. DO NOT GIVE THEM YOUR MONEY! They will also smoke in your car, and break things, all the while living in denial.BTW, their true number is (757) 351-0008
These people are a total rip off!! Do not go to them!! I paid $8,000 to have some work done and they only got my rims and lights right. I had to take my car back and forth for four and half months. They will lie on when parts will get there and will not call to give an update. The guy Mark that works front desk is horrible with customers and should not be dealing with them. The owner Joe never has a clue to what is going on. One day that I was sitting there waiting on my car, I heard another service member say he has been waiting a YEAR for his car to be worked on. I had to sue them recently for disposing my original rims without my permission and trying to make me pay for a product that did not fit my car. I won the case but they want to appeal it. When someone comes in and drops that amount of money, you would think that they would make an afford to do a great job to have bragging rights. WRONG!! I have told my car club and they have been black-listed in my car club and the word is spreading to other clubs. DO NOT GO THERE FOR ANYTHING. If you have been waiting more than 6 months for parts or whatever you might want to visit small claims court.
Ed gave me a quote and a time line on paint and body on my '55. The date came that he said he'd be done with it and it wasn't. Instead, he doubled my price and said if I don't pay he put my '55 on the curb in a thousand pieces and I can pick it up like that. I was going to sue him, but go figure, I had to stand in line because he already had other law suits. He had me between that ol' rock and a hard place. Ed is no good, not only does his hand shake mean nothing, but what he put on paper means nothing too.
These guys did a very professional job, very fast, and very reasonably priced. I was very pleased with the entire experience.
Got my car at a very good price and nice people.