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The prices seemed good so I contacted them. The Installers did a horrible job. I monitored everything but once the installers left, I've noticed several mistakes. I send a email, and contacted the rep the next day. First they tried to explain that my cabinet are old and not doesn't align and there is nothing wrong with the counter top.
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Issues were:
Sealer
The installer put a sealer on and told me it is around $20, and the Rep sold me a life time sealer for 15 times more. Something is not right, but I purchased my own sealer and sealed the counter top.
Counter top seam between two parts is noticeable. They responded that this is how it's supposed to be. Not sure if this is true because I've never seen any counter top seam like this before.
Edge overhang on one side. They cut into the drywall and pushed the counter top into it, which reduced the edge overhang on that counter top side. They should have cut the opening for the Stove. (main issue, because I can't install a trim to close the gap)
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I had to take pictures and explain what the installers did. So, the rep apologized and guaranteed me that they will fix it. It;s been now over 4 weeks, going back and forth via email) and still no one came to fix the counter tops.
I have a lot of patient but this is ridiculous. I've looked the company up in the Better Business Bureau (BBB) and they have a F. I've contacted the main office and if I don't get a respond within a week then I will report this to the BBB.
I would never ever get a service from this business again.
Details
Phone: (770) 441-1681
Address: 6555 Jimmy Carter Blvd, Norcross, GA 30071
Website: https://www.ucikitchenbath.com
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