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McCullough Towing

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(1 Review)

4431 Buford Hwy, Norcross, GA 30071

(770) 263-8483

OPEN NOW
Today: 7:00 am - 10:00 pm
27
YEARS
IN BUSINESS
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Hours
Regular Hours
Mon - Sat:
Sun:
Services/Products

We also offer Junk removal, Impounding, Transports and more...

Payment method
amex, discover, master card, visa
Categories
Automotive Roadside Service, Automobile Transporters, Towing, Truck Wrecking

Reviews

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Sereika C.

08/21/2016

Overall
Expertise
Professionalism
Promptness

NO stars is more accurate. Call placed around 1:45pm. Stranded at a grocery store & got temporary air to get to my job close by so I could have a place to sit & wait. Off work at 6pm, still nothing. Called them & was told it would be another 1.5 hours because the first tow truck broke down & 2nd one had to go tow the 1st. ?? That's like KFC saying they ran out of chicken. Evening manager was extremely rude & kept shifting the blame saying he wasn't on duty then so he had nothing to do with it & Atlanta traffic was to blame. OK, I've lived here all my life so I yeah, I know about that! It would've helped if they kept me posted, but I got nothing. I was still very professional & more than patient. Finally, this "MANAGER" decides he's tired of me shooting down every excuse he came up with & decides to just hang up on me. Reported to both Onstar & GM Roadside. If you are going to offer crap service, at least give one call to your customers to make them aware that it'll be about 6-7 hours.

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