NO stars is more accurate. Call placed around 1:45pm. Stranded at a grocery store & got temporary air to get to my job close by so I could have a place to sit & wait. Off work at 6pm, still nothing. Called them & was told it would be another 1.5 hours because the first tow truck broke down & 2nd one had to go tow the 1st. ?? That's like KFC saying they ran out of chicken. Evening manager was extremely rude & kept shifting the blame saying he wasn't on duty then so he had nothing to do with it & Atlanta traffic was to blame. OK, I've lived here all my life so I yeah, I know about that! It would've helped if they kept me posted, but I got nothing. I was still very professional & more than patient. Finally, this "MANAGER" decides he's tired of me shooting down every excuse he came up with & decides to just hang up on me. Reported to both Onstar & GM Roadside. If you are going to offer crap service, at least give one call to your customers to make them aware that it'll be about 6-7 hours.
Easy to schedule, fast service, friendly guys, fair price. I'll definitely use them again. They were much better than other companies I've used in the past.
Fantastic service, great rates, very flexible!Transglobal was awesome and is a very personable guy, easy to work with. He took great care to make sure my mom's neglected '82 Nighthawk 650 was secure the whole way through. I was especially impressed with how calm and professional he was even though I had delayed him (and possibly another client) by a good 30-40 minutes by my own failings. Apologies to whomever was after me that day!I would absolutely recommend Transglobal to my close friends and more, thanks again Tim
All things in life should be as easy and straightforward was my recent experience with Transglobal Towing! He arrived when he said he would, his truck was clean and well-equipped, everything was just perfect. Thank you Tim.I hope no one ever needs a tow, it truly sucks to watch your bike hooked-up and carted away, BUT if you find yourself in need of tow, call Transglobal Towing.