These people are ignorant! I bought a stove, fridge, washer and dryer from them on a Tuesday 10/17 I was told it will be delivered on Friday the 20th which is today . Then I call for an approximate delivery time I had to call several times because they don't answer the phone and when the woman did answer the phone she had me on hold for 8 1/2 minutes until it disconnected and then they called me back to inform me that I would not be getting my merchandise today that I wouldn't be getting it until Monday . I told them that was not acceptable it was unprofessional and all they could offer was I'm sorry that's the best I could do . We had words back-and-forth to which I was hung up on several times and they called back and stated that since I was "nasty " it paid off and they had the delivery drivers bring it today . So I got my merchandise but here's the kicker not only have to pay $40 for them to deliver it they told me in order to take it down five steps in my split-level home basement it would be an extra $25 ! I would never ever recommend these people ever ! All they care about is the money they don't care about customer service at all ! And this is before I even see if they work so wish me luck !
They sell high quality furniture at very low prices. Very nice and helpful employees. I am very pleased with the furniture and appliances I got from thrift town treasures. This is MUST GO TO STORE!!
They sell JUNK appliances. 30 day warranty on receipt is non existant. They also will not return phone calls on those issues.
Great store with lots of goodies! Must come see, new things all the time. Great salesman to always help.
Have beautiful furniture GREAT prices I bought a bed there 2 years ago and still use it this day. The customer service is also AMAZING they will do what it takes to make the customers happy!
Great deal it is a modern day treasure chest. The price is right at Thrift Town . They even deliver cheap . But dont get in a hurry it takes 2 to 3 days
I have purchased (and had delivered) a couch, chair and dining room set which I absolutely love. The items are beautiful and the service was great! I have also bought other odds and ends and have been more than satisfied. I am looking forward to shopping again for furniture for my classroom! Thanks!
If I could do zero stars I would. I have a 4 year old grandson sleeping on floor because they still haven't delivered his mattress. Won't go back
No stars... Never delivered my furniture, lost it, refused to deliver a different piece or refund me. Kept my money and I have nothing!
No stars. I really wish I could give no stars!!!! They will not deliver on time don't waist your money with them! I had a 5 yr old girl sleeping on the floor for over 2 weeks because of their bologna! Different stories each time we call. Not ordered not enough ordered for sales last one was they are at our wearhouse in Youngstown! Really then go get them ! Nope! Finally after 2 weeks my hubby calls again..and this is after we were there the night before getting sob stories... He gets met with horrible service yet again called named by the employee told we won't get our money back....for the item were not recieving!!! I called the owner after I finally hunted down his number through fb! None of the 4 numbers I had worked anymore! He was somewhat apologetic but with undertones of insincerity. Then tried guilt tripping me about personal problems he and family are facing. BAD BAD BUSINESS !!!!!!!!