Thrift Town Treasures
5130 Youngstown Warren Rd, Niles, OH 44446
No coupons available
These people are ignorant! I bought a stove, fridge, washer and dryer from them on a Tuesday 10/17 I was told it will be delivered on Friday the 20th which is today . Then I call for an approximate delivery time I had to call several times because they don't answer the phone and when the woman did answer the phone she had me on hold for 8 1/2 minutes until it disconnected and then they called me back to inform me that I would not be getting my merchandise today that I wouldn't be getting it until Monday . I told them that was not acceptable it was unprofessional and all they could offer was I'm sorry that's the best I could do . We had words back-and-forth to which I was hung up on several times and they called back and stated that since I was "nasty " it paid off and they had the delivery drivers bring it today . So I got my merchandise but here's the kicker not only have to pay $40 for them to deliver it they told me in order to take it down five steps in my split-level home basement it would be an extra $25 ! I would never ever recommend these people ever ! All they care about is the money they don't care about customer service at all ! And this is before I even see if they work so wish me luck !
I have purchased (and had delivered) a couch, chair and dining room set which I absolutely love. The items are beautiful and the service was great! I have also bought other odds and ends and have been more than satisfied. I am looking forward to shopping again for furniture for my classroom! Thanks!
No stars. I really wish I could give no stars!!!! They will not deliver on time don't waist your money with them! I had a 5 yr old girl sleeping on the floor for over 2 weeks because of their bologna! Different stories each time we call. Not ordered not enough ordered for sales last one was they are at our wearhouse in Youngstown! Really then go get them ! Nope! Finally after 2 weeks my hubby calls again..and this is after we were there the night before getting sob stories... He gets met with horrible service yet again called named by the employee told we won't get our money back....for the item were not recieving!!! I called the owner after I finally hunted down his number through fb! None of the 4 numbers I had worked anymore! He was somewhat apologetic but with undertones of insincerity. Then tried guilt tripping me about personal problems he and family are facing. BAD BAD BUSINESS !!!!!!!!
Don't be fooled by the good prices on appliances or there fake 30 day warranty!!! I bought all my appliances from there all at once an the first fridge they brought out to me was broke they said they was gonna come out an fix it and never did .. finnally I got them to let me bring it out an switch it.... That one was broken also they came out once to attempt to fix it I didn't work now they keep ignoring me .. this place is a complete rip off don't do it