If ONLY I could give zero stars. The attendant is nice and the place is clean, so there is that. But last month I forgot to bring my money with me and realized when I pulled up. All I had on me was a twenty and they don't have change for that large of bills. I used the debit card option and swiped for .75 cents. I checked my account on my phone and realized they took out 14.50. This was for .75 just to dry a few articles of clothing. The attendant told me it would balance out but I requested a phone number just in case. Two calls to this company being reassured the charge would be .75 and its still 14.50. The woman literally acted like I was silly for expecting a refund. I was promised someone would call me back but of course no one called me back. I went to their website and used their contact form to complain and haven't heard back from them. Granted I can go back and still use their service with coins but the way they show no concern for ripping their customers off, Id rather hang my clothes in the shower if need be. And besides there is a nice remodeled laundromat down the road. And the bottom of my car wont scrape the road when I pull out of that one.