GSM tried to make this right and to make it work for us but unfortunately could not. Thank you for putting the effort in.
3405 Lexington RdVersailles, KY 40383
From Business: At Jack Kain Ford, we're proud to be one of the premier dealerships in the state of Kentucky. We're a family-owned business, and we have been since we first opene…
BUYERS BEWARE----We purchased a new 2015 jeep renegade from this dealership on July 3 and on July 6 it had to be put in the shop for a new motor. Since that date it is had a belt replaced, light replaced, an electrical issue in the dash (which is still ongoing), ignition switch replaced, getting ready to have a second ignition switch put in, our remote keys no longer work and we can't lock our doors because the key doesn't fit the door locks! The owner will not return any phone calls! I have all of the service papers that show proof of the above listed repairs! Dodge Corp has told us on several occasions it is not eligible for a replacement vehicle!!' I had give a star for my post to be entered!
I met Don Tipion he was very kind and helped us with everything we needed we had a very good experience with him when we get a new vehicle we will be buying if from him very good at his job.
Do NOT purchase there Bumper to Bumper insurance, for the second time I have took my car in and they refuse to cover it with that insurance, first time a week after buying the car I noticed rain leaking from the front windshield and they said it was not covered so I had to pay for it myself, now today a electrical box come loose under the hood and feel on the exhaust and burned up the wires and they want cover that , they wanting me to pay $550.00 to fix it , I will never send anyone else there or buy any other car from Kia, thank for your sucky service.
Excellent customer service and staff. I came to the lot extremely nervous and not sure if I leave the lot with a car. However, I was treated fairly, many options shown to me, and was able to leave the lot with a 2014 Kia Rio 5. Everything was explained to me and I left this lot feeling happy and secure in my decision in purchasing a vehicle from this dealership.
THIS A GREAT PLACE TO GET YOUR VEHICLE SERVICED YOU GET TREATED WITH RESPECT AND THEY ARE HONEST PEOPLE THAT ARE DEDICATED TO HELPING YOU FIX YOUR VEHICLE PROBLEMS
Other than sales people being a little to fast as in (at your car) before you get out of it they are great people, great experience and business ethics.