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Niagara Cycle Inc

Map & Directions
(3 Reviews)

2749 Military Rd, Niagara Falls, NY 14304

(716) 297-2764

OPEN NOW
Today: 9:30 am - 4:30 pm
10
YEARS
IN BUSINESS
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Hours

Regular Hours

Extra Phones

Phone: (585) 297-2764

Phone: (716) 205-1125

Brands
Diamondback, GT, Haro, Raleigh, Redline, Schwinn
Payment method
mastercard, amex, discover, visa
AKA

Niagara Cycle Works

Niagara Cycle Works Inc

Other Emails

Categories
Bicycle Shops, Bicycle Repair, Sporting Goods
Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

Pets Allowed: No

COUPONS & DEALS

No coupons available

Reviews

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Pete N.

12/04/2014

Overall

"ORDER ARRIVED AS DESCRIBED.

ON TIME SHIPPING WITH TRACKING INFORMATION.

GREAT PURCHASE PRICE.

FREE SHIPPING. NO TAX.

NIAGARA CYCLE WORKS IS AWESOME!

HIGHLY RECOMMENDED.



NO AFFILIATION TO NIAGARA CYCLE WORKS"

X P.

10/23/2014

Overall

This store is one of the most awful shopping experiences I have ever experienced. Purchased an item from them online but never received it. However, the money was taken out.

The worst experience is to call customer service. Some aggravated lady picks up and makes fun of your first name claiming they need the first name to verify my order. I gave her the order number three times but she kept raising her voice. Then she said I should hold for the 'supervisor' - which was another lady with a terrible attitude. The latter just hung up after making me spell my name three times.



It sounds like they employ illiterate and emotionally unstable teenagers in their customer service department . Good luck buying from them.



P.S. The 'michele d' comment on here is most likely written by one of them. lol



--------------------------------------------------­--------------------------------------------------­--------

Hello,



There was a bit of an issue with this item. our warehouse that we had to transfer from ran out of stock.



We are currently transferring this in from one of our other warehouses and will arrive here on Monday to ship to you.



We greatly apologize for the delay and not notifying you sooner.



If you have any further questions or concerns please let us know.



Thank you.



--

Sincerely,



Tashina -

k.r.hummel

09/01/2012

Overall
The Store Bike Mechanic was ve...

The Store Bike Mechanic was very knowledgable, and advised me on the type of Crankset needed that was compatibe for my Bicycle at a price-point that I requested. I ordered the part online and it was ready for me to pick-up in less than two days!



The Mechanic installed my new Crankset, while I waited in the Store. It took about 20 minutes to get the job done, and then I was ready to go Biking again!!!



Happy Trails,



Ken.

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