Good Guys Automotive & Transmissions

I can't speak on others experiences but I know that I find good guys knowledgeable, honest and timely. I know for a fact other mechanics wouldn't have found the the problem that one of my cars had as quickly as Roy and his guys did. Treat them with respect and they will treat you with respect. I live 20 miles from his shop but I'll go there every time. He's worth the drive.(or tow!). TR

Roy Dean verbally abused and attacked my 60 yr old father until he literally caused him to have a major heart attack, and then purposely delayed him getting medical treatment by interfering with the ambulance. He is unstable and treats his customers and employees violently and horribly. Doug is a decent human being mostly.

I am happy I went here. I called several places and they seemed to want to jump quick on my problem. I spoke to the manager at Goodguys. He told me that they would like to bring my car in and take the time to look at it and find out whats going on and figure out my best possible way to tackle the repair. Well I'm glad they did because another place told me something that would of cost me a fair amount of money to fix and that was not the problem. The manager called me to come look at my car and showed me that the cylinder head was leaking coolant into the motor. I would have to replace motor with a good used one or a rebuilt. He explained why . I completely understood . I am glad they took the time to check it out. The $80 I spent with Goodguys. Saved me over $700 from what the other guy told me. And than I still would of had to buy a motor. My car was not worth that. Thanks Goodguys I'm a customer for Life.

GOOD GUYS YES THAT IS TRULY WHAT THEY ARE. I hate putting my car in the shop but I love calling and dealing with them they are NOT out to make a quick buck or to get rich off of you. They are truly looking to have customers that keep coming back and know them as much as they will know you and your car.

First of all I respect how much they try to save you money anyway they can and on top of that provide fast service to save you even more. Their work is great quality because I've come to them plenty of times now and never any problems or something they can't figure out to resolve. They recently worked on my BMW and replaced a starter. Not only did they save me money with the starter, they drove to Clarence for the gaskets so they could get my car done asap. We brought the car to them at 2pm and they had it ready by 5pm. And it would've been sooner if I got back to them right away..The BMW starter that had to be replaced I read is intricate and tedious. They really know what they're doing at Good Guys!

My wife and I have been using Goodguys for some time now. I think they have quite a bit of knowledge about cars. Roy just de tangled a major electrical problem with my dash and my power seat. I have to say I Think They are more than fair with my prices. I would highly reccomend. Thanks Guys cody and Fam

From Chicago and got stuck in Niagara falls on a Sunday. Went to their shop first thing in morning. These guys are awesome. They left what they were doing and starting working on my car right away. Roy debugged the problem and showed me what was wrong and ordered the necessary parts. Since it was going to take a while, they even gave me a ride back to my hotel. They also picked me up when the car was finished. You would think that they take benefit of the situation and charge more, but not these guys.... If anyone is stranded, just give them a call. If you live close by, even in Buffalo, you should give them a try. Very friendly, professional, and honest.

After 4 lovely days in Niagara Falls on both sides of the border, our van suddenly would not shift past the third gear. We drove on 35 MPH back to the hotel in Niagara Falls from Toronto. We really did not want to have to do that all the way back to VA. Checked online and saw the reviews for Good Guys so I called early Saturday morning hoping they open. The answer machine already gave me comfort since they had a phone number for stranded out-of-towners!!! Wow - can't tell you how great that was. Roy, the owner answered the phone. Told me to take it to the shop and TJ will take care of me. Once you get there, you can clearly see that the whole group really cares about their work and prioritize stranded out of towners so that they can get home. Roy arrived a little later and got started working on out van himself. Need more comfort? What is more comforting than the guy who has 20 years experience and is working on the weekend tell you that he WILL NOT LEAVE until the car is fixed? Those guys are God sent. They are not just good - they are great technically, great manners and great prices. You would think that they might jack up the price since you are stuck on a weekend 7 hour- drive from home. Not those guys. Sitting there for 4 hours, I saw them treat everybody this way. A dude came in late but just because he was from out of town, they took his car in and got it fixed by the time I was leaving. If I had to detail every good thing they did the review would be just too long. Bottom line - if you need a mechanic go there. Niagara Falls people- you are lucky! Thank you Roy, TJ and Andrea. I wish all mechanics were like this.

P.S. They open on Sat till 4 PM and will stay later for you if they had to. Roy told me that he will charge a small fee and come down at off hours for out of towners if he thinks something can be fixed without needing parts (since auto parts stores will be closed).

this summer, my children and i were visiting my brother in niagara falls and we live 50 miles away, when all of the sudden, my car started overheating. with having 3 young children in the car, i was not sure what i should do. i called a few other shops and found good guys to be the friendliest and respectful. roy the manager found that my car had a bad radiator. so while he was replacing it while i was waited, i called a few other repair shops to see if the price he was giving me was high, because being a woman i feel like they may take advantage of me. i found his price to be very competitive and actually less than most of the places i called. thank you good guys, if i am ever in the area again, i will use you again.

I am the owner of Goodguys Automotive. And I would like to thank everyone who has used our serivices. And I would like to assure as long as were here will do our best to give you the best price we can on your automotive repair . Also we will try to explain your problems in English not mechanic. And to make your car problem as stress less as possible. Thank you. Roy Dean