I've been to this location of Alteration Station and the 2nd on Niagara Falls Boulevard which a mother and her daughter own and both of them have great customer service!! If u live near Niagara Falls Boulevard i would recommend u to go there since your closer but if u live in Niagara Falls this location is more convenient I took a few pairs of pants to the other location and she had them done in 2 days!! To this location i brought a dress for a wedding i am attending and the lady was sooo sweet and she worked with my schedule!! She told me to pick it up Thursday so Thursday came and it started pouring out that day and i was worried my dress was going to get wet but the lady took my dress and covered it so it wouldn't get wet!! Both she and her daughter are GREAT tailors and very very sweet people!! I would HIGHLY recommend people to go to one of these locations!!
Alteration Station is one of the best places to get the things you need altered!!! I will always go there not just because it's close to my home but I can trust the owner and she will get my work done the right way and whenever I need it!!!
I brought a vintage fur coat to Kim on 8/17 to have a seam repaired and the buttons replaced. Kim explained she was backed up and that it would be two weeks, which I was fine with. I brought two more vintage pieces to her a week later, with the understanding that all of it would be ready mid-September. When I first went to pick it all up, around September 10th, she apologized and said to come back in a few days. I did. Nothing was ready. This happened five times. Finally, yesterday, I went to pick up my clothes and she said none of it was "there." She said it was at her house because it wasn't "finished." I told her to bring it all back and I would pick it up.Today, 10/1, I went to pick up my clothes and it was all there - but NONE of the work was done. Not one thing. Don't bother going there. Ever.
Awesome customer service! Quality work!
Alteration station is one of the best place around this area. Ophelia is very professional, accurate, fast, perfectionist. Her work is do great that I will never go to another person again. Her prices are do reasonable too
Kim Does an Excellent Job. I went to Kim for alternations on three Seven For all Mankind Jeans. She took the time to pin them and asked what kind of shoes I will wear with them.She took the time to advise me as to what lengths are compatible with different types of footwear.She knows her styles well, especially in designer jeans. When I went to pick them up, the work was excellent and the thread matched the fabric perfect. Her work showed attention to detail.I am surprised to read these other reviews, my guess is there could had been a language barrier. I am a blue jean guru (Seven for All Mankind, Nudie (from Italy), vintage Levi collection), and have not found a better tailor.
Tailoring by Kim doesn't even deserve one, single star! She is extremely dishonest. She ruined a $330 dollar pair of True Religion jeans, and refused to return them OR pay for them OR replace them. Where are they now?....ebay? She was asked to do a Euro/reattachment hem, and she decided she would "fashion" her own instead. STAY AWAY!!! AND she NEVER, EVER finishes her alterations on time. I have heard story, after story.... be warned!!!! She is extremely outspoken (rude) and not a professional in any way.