I don't know why I never learn? I guess I am a gluten for punishment. It was convenient to go to this Chili's because we had just dropped our dogs off at Petco for grooming. Although I was served my beverage right away, my husband had to wait for over a 1/2 hour at which point our waitress couldn't remember if he ordered a regular coke or diet. When our dinners finally came out after about an hour, she served him with the wrong dinner. So not only did I have to listen to my husband complain, when we paid our bill a few days later I look at my online banking and see that they overcharged my bank account!!!!!!! There could have been no mistaking the amount we wrote down, but I was assured by the store manager Orlando, when I called that our waitress was not trying to steal from us! Which I never once mentioned when I called that she was! Not sure how stupid the manager thought I was?He answered the phone when I called back, (after he had time to check the cash-out of that night) but when I asked for the manager he told me he was on another line, when I said who I was he put me on hold to only come back with the same voice and talk to me!!!! Very disappointed in Niagara Falls, NY
I have been going to Subway alot more over the past two years here in the western NY area and this one is the best of all the local ones in my opinion. They always great you with a welcome and are polite to even the nastiest customer. The service is quick and done right.
Can you please invest some of the money you make and step up into this century! Hand writing orders is great at a sit down restaurant, but god almighty not when I am on my half hour lunch! Stupid doesn't encompass my feelings on that! It's 2011 get a computer people
For being a Hard Rock Cafe, the good was comparable to a Friday with triple the price in a very small building. The waitress could not even be bothered to give us our food on time, which was either burnt or cold.
Awesome food and great customer service. The cabbage rolls are AMAZING! The setting feels vintage and cozy, even romantic. My husband and I will definitely come back.
They know how to make burritos. Bigger, cheaper and better than moes. When their credit card machine went down they gave me and my buddy free meals. Great people.
the jet has good food and good people. pilot and plane themed restaurant is a nice inexpensive family restaurant.