Damaged 2 out of 5 vehicles I had them work on. First one they had left something on the fender ledge and shut the hood. When asked, they "didn't know anything about it". Then brought new truck in for side steps and front end alignment. The service advisor said they weren't even at the front of the vehicle. Whoops, forgot about that. Contacted the owner, he was going to find out and take care of it. Guess he found out he didn't want to pay for it.
Went to Kranz to buy a new car, unfortunately they sold the one I was interested in. But that didn't stop them from finding me an even better car! The guys down at kranz were amazing. They were friendly, they helped me with the process, they were honest, and I never once felt pressured or lied to!
Bad business! I made the mistake of purchasing a truck form this place. I took the truck to my mechanic I've used for 15 yrs. He couldn't pass it for inspection because the tie-rod ends need replaced and the ball joints are going out. I talked to the owner/ or manager who told me ; "unfortunately, (for me) we don't have to make sure the cars we sell meet inspection standards..." "you can bring it in to us and let us do the repairs for less than what your mechanic will do it for." Thats like me (a plumber) installing a water heater that works for now but may blow up in the future. You can pay me again to come and repair it. That is asinine! They have "bible quote" up on the walls and christian music playing as they put up a facade of having integrity. Integrity would have them sell automobiles that don't have the potential of causing accidents and if they do have issues with a car or truck, they should be wiling to accept the responsibility and repair it. I understand they are there to make money but doing it at a working mans expense and his possible safety is irresponsible and immoral. DO NOT TRUST THIS DEALER.