The staff is so friendly. I stayed here about 3 years ago and it was amazing. I was recently in Newport again and decided to stop by and have a drink by the fireplace. The porter was so great. He continually stoked the fire and made sure that I was comfortable and happy. I would absolutely stay here again, and if I was in the neighborhood and not staying at the hotel, would 10/10 stop in and enjoy a drink and a very friendly atmosphere.