One night, the manager was training a new girl at the register. He accidentally overcharged me. I called as soon as I got home and noticed it, 20 minutes later. He remembered me and the transaction and offered to send me a gift card for a free pizza. It took a week and a half and one more call before I got it but when I did get it, not only did I get a lovely apology letter but an extra gift card. Douglas Spence went above and beyond expectations and he gained a loyal follower. Thank you so much!
Nothing quite like a storm on the coast, fireplace lit, and warm yummy pizza. I ordered delivery and was pleasantly surprised by how hot and yummy it was. Highly recommend, but be careful not to call too late. On one occasion, i called at least 45 minutes before official close and got a rather lengthy explanation as to why they couldn't deliver at such a late hour.